Professional and dependable individual seeking a secure position in a stable company where I can be a member of a team and utilize my experience and skills to the fullest.
Overview
19
19
years of professional experience
Work History
P2P Coordinator (remote)
CorroHealth
04.2025 - Current
Schedule Peer-to-Peer reviews by coordinating payer due dates, turnaround times, and Medical Director availability
Track payer deadlines to ensure Peer-to-Peer calls are scheduled within required timeframes
Review physician schedules and assign cases appropriately to prevent delays or missed deadlines
Maintain and update Peer-to-Peer scheduling spreadsheets for accurate case tracking and follow-up
Make high-volume outbound calls to payers to schedule, confirm, and follow up on Peer-to-Peer reviews
Document all payer communications, scheduling details, and case updates in CorroHealth systems
Train and onboard new staff on scheduling processes, payer requirements, documentation standards, and internal systems
Work independently while coordinating closely with medical directors, leadership, and team members
Maintain strict confidentiality and compliance with HIPAA/HITECH requirements
Homemaker
01.2017 - Current
Loan Officer Assistant
Nations Lending/CrossCountry Mortgage
01.2015 - 01.2017
Assisted loan officers in the loan applications
Ordering Appraisals, Employment Verifications, Title Work
Collecting and verifying necessary documentation from clients
including financial statements, credit reports, and identification
Handing the loan over to the processor for the next steps
Injectable Billing Specialist
Moore Eye Institute
01.2011 - 01.2015
Coordinated and processed insurance authorization requests
Managed Authorizations for medical procedures and treatments
Ensuring compliance with payer policies and provider requirements
Guided patients through the process for various payment assistance programs
Submitted any clinicals requested by Insurance
Billed Insurance Companies
Managed Insurance Payments
Call Specialist
ASD, Inc.
01.2007 - 01.2010
Answering phones for funeral homes
Taking detailed messages
Relaying messages to the funeral directors
Speaking with Funeral Directors daily
Taking death calls which involved being patient & understanding of the tragedy the family is facing