Sasha Hernandez
Walnutport
Summary
Dynamic leader with proven expertise in staff supervision and strategic planning, honed at Brandshopper LLC and in the U.S. Army. Excelled in enhancing team performance and customer relations, demonstrating exceptional time management and team leadership skills. Achieved significant improvements in operational efficiency and employee training, leveraging creativity and a strong focus on achieving business goals.
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Brandshopper LLC
07.2023 - 07.2024
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Conducted performance evaluations and provided constructive feedback to employees.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
Assistant Manager
Mountain Creek Riding Stable
04.2019 - 05.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Conducted performance evaluations and provided constructive feedback to employees.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Specialist
United States Army
01.2013 - 02.2018
- Followed all company policies and procedures to deliver quality work.
- Loaded and fired ammunition from multiple launch rocket systems and Howitzers, targeting enemy forces.
- Conducted risk assessments for artillery and missile operations to avoid harm to personnel and equipment.
- Supervised assembly and placement of large-scale artillery systems prior to launch.
- Completed inspections and any basic repair need to uphold strict performance standards.
- Monitored and evaluated performance of artillery and missile systems during operations to identify areas for improvement.
- Confirmed gun line safety and assisted in calibration of weapons systems.
- Researched trends to maintain up-to-date knowledge of advancements in artillery and missile technology.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Education
No Degree - General Studies
Northampton Community College
Bethlehem, PA08-2019
High School Diploma -
Leon M. Goldstien High School For The Science
Brooklyn, NY06-2012
Skills
- Staff supervision
- Recruiting and interviewing
- Strategic planning
- Time management
- Task delegation
- Performance evaluation
- Customer relations
- Customer service
- Team building
- Team leadership
Timeline
Assistant Manager
Brandshopper LLC
07.2023 - 07.2024
Assistant Manager
Mountain Creek Riding Stable
04.2019 - 05.2023
Specialist
United States Army
01.2013 - 02.2018
No Degree - General Studies
Northampton Community College
High School Diploma -
Leon M. Goldstien High School For The Science
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