Sashawn Henry
Philadelphia
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at Starbucks. Proven ability to deliver exceptional customer service and streamline operations, enhancing customer satisfaction. Skilled in cash handling and adept at addressing inquiries with patience and empathy, ensuring a welcoming environment for all patrons.
Overview
6
6
years of professional experience
Work History
Cashier
Starbucks, Barista
03.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the workspace to ensure a welcoming environment.
- Prepared and served beverages according to standardized recipes and quality standards.
Front Desk Receptionist
PSC Philadelphia Sports Clubs
09.2022 - 07.2024
- Greeted and assisted members and guests, ensuring a welcoming environment.
- Managed phone calls and inquiries, providing accurate information efficiently.
- Scheduled appointments and coordinated services to optimize member experiences.
- Maintained front desk organization, ensuring smooth daily operations.
Cashier/Stocking Clerk
Acme Supermarkets
03.2020 - 09.2022
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Maintained clean and organized checkout areas, enhancing customer experience and operational flow.
- Assisted customers with product inquiries, providing exceptional service to promote satisfaction and loyalty.
- Collaborated with team members to streamline checkout procedures, reducing wait times for customers.
Education
High School Diploma -
Ewarton High School
St Catherine, Jamaica06-2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Starbucks, Barista
03.2023 - Current
Front Desk Receptionist
PSC Philadelphia Sports Clubs
09.2022 - 07.2024
Cashier/Stocking Clerk
Acme Supermarkets
03.2020 - 09.2022
High School Diploma -
Ewarton High School