Saul Lee
Quality & Performance Analyst
Panama City,8
Summary
Highly Skilled Quality and performance professional with experience in quality monitoring and analyses, defect tracking and continuous performance improvement. Drives quality enhancements with detailed reports and expert trend analysis.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Quality & Performane Analyst
NTT DATA Services
Panama, Panama
12.2016 - Current
Technical Support Analyst
Dell
Panama, Panama
03.2010 - 12.2016
Technical Trainer
Firm Solutions Panama
Panama, Panama
12.2007 - 12.2009
Customer Service Representative
National Asset Recovery Services
Panama, Panama
02.2006 - 12.2007
Education
No Degree - Marketing And Advertising
Universidad Interamericana De Panama
Panama, PanamaHigh School Diploma -
Instituto Episcopal San Cristobal
Panama, PanamaSkills
Quality improvements
Timeline
Quality & Performane Analyst
NTT DATA Services
12.2016 - Current
Technical Support Analyst
Dell
03.2010 - 12.2016
Technical Trainer
Firm Solutions Panama
12.2007 - 12.2009
Customer Service Representative
National Asset Recovery Services
02.2006 - 12.2007
High School Diploma -
Instituto Episcopal San Cristobal
No Degree - Marketing And Advertising
Universidad Interamericana De Panama
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