SAVANNA DAVIS
Pittsburgh
Summary
Dynamic and Skilled in data entry and excellent communication, I effectively trained new staff and adapted techniques to meet diverse patient needs, enhancing overall patient care and operational efficiency. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Phlebotomist
Canonsburg Hospital
Pittsburgh
02.2020 - 10.2025
- Collected and processed blood samples for laboratory analysis following stringent safety protocols.
- Ensured accurate labeling and documentation of specimens to maintain chain of custody.
- Assisted in training new staff on phlebotomy techniques and hospital procedures.
- Communicated effectively with patients, providing reassurance and information to ease anxiety during procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Adapted to diverse patient needs by employing variety of blood collection techniques.
Collector Agent
Sewer Flow LLC
Pittsburgh
06.2024 - 06.2025
- Managed customer accounts to ensure timely payments and resolve discrepancies.
- Utilized CRM software to track collection activities and follow up on overdue accounts.
- Communicated effectively with clients to negotiate payment arrangements and establish rapport.
- Analyzed account data to identify trends in payment delays and recommend solutions.
Dispatcher
Haddad Acc
Pittsburgh
05.2022 - 12.2024
- Coordinated daily dispatch operations to optimize delivery schedules.
- Monitored vehicle locations using GPS tracking systems for real-time updates.
- Communicated effectively with drivers to resolve route issues promptly.
- Ensured compliance with safety regulations and operational procedures.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Trained new team members on operational protocols and software systems.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Amazon Dispatcher
Education
Graduate Certificate -
Phlebotomy Training Center
Pittsburgh, PAHigh School Diploma -
Baldwin Whitehall Highschool
Pittsburgh, PASkills
- Data entry
- Problem-solving
- Excellent communication
- Multitasking
- Analytical thinking
- Team collaboration
- Time management
Timeline
Collector Agent
Sewer Flow LLC
06.2024 - 06.2025
Dispatcher
Haddad Acc
05.2022 - 12.2024
Phlebotomist
Canonsburg Hospital
02.2020 - 10.2025
Graduate Certificate -
Phlebotomy Training Center
High School Diploma -
Baldwin Whitehall Highschool