Savanna Jaqueth
New Oxford
Summary
Dynamic server with exceptional customer service skills honed at Waterford Group, adept at enhancing guest experiences through attentive service and effective complaint resolution. Proven ability in cash handling and team collaboration, ensuring efficient operations in high-volume dining environments while maintaining a professional appearance and strong work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Waterford Group
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Prep Worker
Farnsworth Resturant
08.2023 - 11.2023
- Assisted with inventory management, reducing waste and minimizing costs for the restaurant.
- Gained familiarity with diverse cuisine styles through exposure to different recipes and preparation methods within the establishment setting.
- Supported culinary team with timely preparation of ingredients, resulting in faster order turnaround times.
- Participated in recipe development by providing feedback and suggestions on new menu ideas, improving overall taste and presentation.
Education
High School Diploma -
New Oxford High School
New Oxford, PASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Safe food handling
- High volume dining
- Menu memorization
- Food running
- Team collaboration
- Food safety practices
- Table bussing
- Beverage preparation
- Tableside etiquette
- Guest seating
- Table setting
Certification
-CPR Certification
-OSHA 10 Certification
-RAMP Certification
-Child Abuse Certification
Certifications
-CPR Certification
-OSHA 10 Certification
-RAMP Certification
-Child Abuse Certification
Timeline
Prep Worker
Farnsworth Resturant
08.2023 - 11.2023
Server
Waterford Group
01.2023 - Current
High School Diploma -
New Oxford High School
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