Savannah Figueroa
Bushkill
Summary
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
4
4
years of professional experience
Work History
Store Manager
Carters Inc
04.2023 - 11.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Supervisor
Columbia Sportswear
03.2022 - 02.2023
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Shift Lead Manager
Abercrombie & Fitch
08.2020 - 03.2022
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High School Diploma -
ESASD HS NORTH
Bushkill05-2021
Skills
- Customer service
- Goal oriented
- Workplace safety
- Problem-solving
- Staff scheduling
- Customer relations
- Cash handling
- Store operations
- Rules enforcement
- Customer service management
- Staff development
- Energetic and enthusiastic
- Staff discipline
- Punctual and reliable
- Store opening and closing
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Carters Inc
04.2023 - 11.2024
Supervisor
Columbia Sportswear
03.2022 - 02.2023
Shift Lead Manager
Abercrombie & Fitch
08.2020 - 03.2022
High School Diploma -
ESASD HS NORTH
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