Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Schelbi (Lucien) Holley

McKeesport

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

4
4
years of professional experience
2017
2017
years of post-secondary education

Work History

Sales Associate

Bloom Smoke and Vape
Flowery Branch
01.2025 - 07.2025
  • Curated and customized experiences with each customer based on needs and wants with the products.
  • Handled cash and electronic transactions efficiently.
  • Independently opened the shop each morning and handled any shipments of inventory incoming.
  • Ensured morning cleaning checklist was completed in a timely manner
  • Answered phone calls and assisted customers to answer all questions and concerns.
  • Made personal connections with customers, remembering needs and likes/dislikes for when they returned.
  • Educated self on new products coming in, and furthering education on older products to help the selling point.

Digital/Mural Artist

Self Employed.
Buford
10.2023 - 01.2025
  • Evaluated site conditions before beginning work including measuring wall dimensions accurately.
  • Created sketches of proposed murals and refined the designs according to client feedback.
  • Protected artwork from weather damage by applying waterproof sealants after completion.
  • Managed multiple projects simultaneously while meeting deadlines.
  • Designed logos and promotional material for a variety of clients.
  • Researched current trends in the digital art industry.
  • Participated in brainstorming sessions to generate new ideas.

Team Leader

Lush Cosmetics
Buford
11.2022 - 10.2023
  • Established clear expectations for employees, providing guidance when needed.
  • Conducted regular performance reviews to assess individual team member progress.
  • Monitored team workload to prevent burnout and ensure equitable task distribution.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Delegated daily tasks to team members to optimize group productivity.
  • Maintained positive working relationship with fellow staff and management.
  • Implemented strategies to take advantage of new opportunities.

Comanion Animal Leader

Petco
Buford
04.2021 - 11.2022
  • Trained team members on best practices for animal, aquatic care and customer service.
  • Assisted customers in selecting appropriate products for their companion animals and fish.
  • Monitored animal health and behavior to ensure well-being and safety.
  • Monitored aquatic life health and administered proper preventative care and medications for fish and anemone’s wellness.
  • Educated customer’s on proper care of animals and fish alike.
  • Maintained cleanliness of animal habitats and overall store environment.
  • Collaborated with veterinary staff for health assessments of adoptable animals.
  • Conducted regular maintenance checks on all equipment used for animal care.

Education

High School Diploma -

Archer High School
Lawrenceville

Skills

  • Customer service
  • Cash handling
  • Sales techniques
  • Inventory management
  • Product knowledge
  • Creative problem solving
  • Self motivation
  • Written and oral communication skills
  • Aquatic life care
  • Animal care
  • Animal nutrition
  • Animal handling

Custom

References available upon request.

Timeline

Sales Associate

Bloom Smoke and Vape
01.2025 - 07.2025

Digital/Mural Artist

Self Employed.
10.2023 - 01.2025

Team Leader

Lush Cosmetics
11.2022 - 10.2023

Comanion Animal Leader

Petco
04.2021 - 11.2022

High School Diploma -

Archer High School

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Schelbi (Lucien) Holley