Schuyler MacMain
West Chester
Summary
Results-driven Inside Sales Manager known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, strategic sales planning, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and foster team growth.
Overview
6
6
years of professional experience
Work History
Inside Sales Manager
PRN Vision Group
Blue Bell
07.2024 - Current
- Managed customer relationships to enhance satisfaction and loyalty.
- Conducted weekly one-on-one meetings with each inside sales representative to review performance and set individual goals.
- Analyzed sales data to identify trends and support strategic decisions.
- Coordinated team meetings to discuss goals and performance updates.
- Collaborated with marketing on campaigns to boost lead generation efforts.
- Participated in weekly strategy sessions with executive leadership team to brainstorm new ideas for growth initiatives.
- Assisted in developing promotional campaigns aimed at increasing brand awareness among target audiences.
- Managed a team of 5 inside sales representatives, providing guidance, coaching and training.
Corporate Sales Liaison
PRN Vision Group
Blue Bell
04.2023 - 07.2024
- Assisted in developing sales strategies to enhance customer engagement.
- Managed client inquiries to ensure timely and accurate responses.
- Coordinated training sessions for new staff on product knowledge and sales techniques.
- Monitored client feedback to identify areas for service improvement.
- Prepared reports on sales activities to support strategic planning efforts.
- Collaborated with marketing teams to align promotional campaigns with sales goals.
- Assisted customers with product selection based on their needs and preferences.
- Identified current market trends and competitive activities to develop targeted marketing strategies.
Sales Operations Coordinator
Physician Recommended Nutriceuticals
Bluebell
09.2019 - 04.2023
- Coordinated sales data analysis for product performance and inventory management.
- Supported sales team with training materials and process documentation.
- Managed order processing and fulfillment to ensure timely delivery.
- Streamlined communication between sales, customer service, and logistics teams.
- Assisted in implementing CRM tools for enhanced customer relationship management.
- Provided guidance on best practices when dealing with clients during onboarding process.
- Acted as a liaison between Sales Team and other departments within the organization ensuring smooth flow of information.
- Managed communications between customers, vendors, suppliers, and internal departments regarding order status or delivery timescales.
Education
Bachelor of Science - Biology
Randolph-Macon College
Ashland, VA 09.2019 - 06.2013
Skills
- Sales strategy
- Customer relationship management
- Data analysis
- Salesforce administration
- Contract negotiation
- Team management
- Performance evaluation
- Process improvement
- Project coordination
- Lead generation
- Relationship building
- Time management
- Conflict resolution
- Account management
- Competitor research
- Exceptional negotiation skills
- Revenue forecasting
- Cross-selling strategies
- Product promotion
References
- Elisa Hatfield, (703) 400-2205
- Danielle Jakubowski, (215) 603-3001
- Darla Frey, (267) 490-0430
Timeline
Inside Sales Manager
PRN Vision Group
07.2024 - Current
Corporate Sales Liaison
PRN Vision Group
04.2023 - 07.2024
Bachelor of Science - Biology
Randolph-Macon College
09.2019 - 06.2013
Sales Operations Coordinator
Physician Recommended Nutriceuticals
09.2019 - 04.2023