Scott Glass
Morrisville
Overview
34
34
years of professional experience
Work History
Transport Driver (Logistics )
Pepsi Bottling Group
Philadelphia
08.1989 - 08.2018
- Delivered cargo safely to assigned destinations in a timely manner.
- Operated GPS navigation system when applicable during trips.
- Managed proper transportation of dangerous goods with no incidents.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Obtained signatures needed to complete and process paperwork.
- Communicated effectively with customers regarding delivery information or inquiries about shipments.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Supervised loading and unloading of products.
- Adhered to safety regulations while driving vehicles on public roads.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Processed shipment documents neatly and efficiently for each load.
- Ensured all necessary documents were completed accurately prior to leaving the warehouse premises.
- Transported goods to and from specified destinations in accordance with delivery schedules.
Assistant Store Manager
Wislawn Auto Supply
Warminster
03.1988 - 08.1989
- Communicated regularly with customers to gain insights into their needs.
- Supervised daily operations including scheduling shifts, assigning duties.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Produced thorough, accurate and timely reports of project activities.
- Resolved conflicts between team members in an effective manner.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Assistant Store Manager
Pep Boys Auto Parts & Service
Philadelphia
10.1984 - 03.1988
- Provided excellent customer service, resolving issues and answering queries promptly.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Assisted customers with finding the right product for their needs.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Formed and sustained strategic relationships with wholesale accounts.
Education
Associate of Arts - Liberal Arts
Bucks County Community College
Newtown, PA05-1981
Skills
- Cargo delivery
- Vehicle inspection
- Safety regulations
- GPS navigation
- Documentation processing
- Customer communication
- Route planning
- Dangerous goods handling
- Time management
- Team coordination
- Attention to detail
- Problem solving
- Decision making
- Special equipment installation
- Cargo securing
- Tractor-trailer operation
- Pallet management
- Team collaboration
- Safety regulations compliance
- Process monitoring
- Equipment monitoring
- Vehicle maintenance
- Interstate Driving
- Effective communication
- Scheduling deliveries
- Freight transportation
- Clean driving record
- Goods wrapping and security
- Documentation skills
- DOT compliance
- Electric hand trucks
- Self motivation
- Cargo security
- Hazardous materials handling
- Flexibility
- Record keeping
- Communication skills
- Troubleshooting and Diagnostics
- Trailer maneuvering
- Reporting skills
- Analytical skills
- Maintenance and repair
- Supporting warehouse activities
- Managed incidents
- Multitasking Abilities
- DOT regulations
- Efficient Fuel Use
- Goal setting
- Cash handling
- Customer service
- Visual merchandising
- Sales reporting
- Product knowledge
- Shipping logistics
- Sales strategies
- Speech clarity
- Safety compliance
- Staff support
- Basic mathematics
- Inventory and stocking
- Money management
- Interpersonal communication
- Organizational skills
- Promotional events
- Multitasking capacity
- Strong communication and interpersonal skills
- Order management
- Customer engagement
- Ability to lift 40 pounds
- Loss prevention
- Order processing
- Store opening and closing
- Independent judgement
Affiliations
- Active volunteer for MANNA
Timeline
Transport Driver (Logistics )
Pepsi Bottling Group
08.1989 - 08.2018
Assistant Store Manager
Wislawn Auto Supply
03.1988 - 08.1989
Assistant Store Manager
Pep Boys Auto Parts & Service
10.1984 - 03.1988
Associate of Arts - Liberal Arts
Bucks County Community College
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