Scott Hinckley
Towanda
Summary
Proactive and results-driven, I excelled as a Sales Associate at Sherwood Groves Auto Group, leveraging exceptional customer service and problem-solving skills to significantly enhance customer satisfaction and repeat business. My ability to build trust through active listening and effective communication led to successful sales closures, demonstrating my strong teamwork and collaboration abilities.
Overview
6
6
years of professional experience
Work History
Sales Associate
Sherwood Groves Auto Group
12.2018 - Current
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Education
Bachelor of Arts - Communications
Pennsylvania State University
University Park, PA08-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Goal oriented
- Outgoing personality
- Multi-tasking strength
- Problem-solving
Timeline
Sales Associate
Sherwood Groves Auto Group
12.2018 - Current
Bachelor of Arts - Communications
Pennsylvania State University
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