Tessa Masiado
Macungie,Pa
Summary
Detail-oriented individual with exceptional communication skills and hands-on experience in Area of Expertise. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues and talent for problem solving.
Overview
40
40
years of professional experience
1
1
Certification
Work History
School Bus Driver
Active Learning Center
04.2024 - Current
- Managed student safety by enforcing rules and monitoring behavior on the bus.
- Assisted passengers with special needs during boarding, securing them safely for transport.
- Ensured timely arrival at school and home, fulfilling commitments to students and parents.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Lunch Aide
Nutrition Group
11.2017 - Current
- Assisted in meal preparation by organizing food items and ensuring proper portioning.
- Supported student supervision during lunch hours to maintain a safe and enjoyable environment.
- Resolved conflicts among students by mediating discussions and promoting respectful interactions.
- Supported special needs students by providing additional assistance during lunchtime activities.
School Bus Driver
Student Transportation of America, STA
08.2014 - 03.2024
- Executed effective time management skills to adhere to strict pick-up and drop-off schedules.
- Applied route planning techniques to optimize travel efficiency and minimize delays.
- Communicated regularly with parents about student behavior and transportation updates to ensure satisfaction.
- Maintained compliance with all local, state, and federal transportation regulations.
Mail Carrier
United States Postal Office
11.2006 - 04.2014
- Delivered mail efficiently across designated routes while ensuring timely service to all recipients.
- Sorted and organized mail for accurate delivery, minimizing delays and improving route efficiency.
- Delivered packages requiring signatures, obtaining confirmation to prevent delivery discrepancies.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Correctional Officer
Lehigh County Prison
03.1986 - 06.2006
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities
- Resolved issues and disputes between inmates professionally and respectfully.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Streamlined record-keeping processes, maintaining accurate documentation of incidents and daily activities within the facility.
- Established strong working relationships with external agencies such as police departments, courts, probation officers which facilitated seamless communication during inmate transfers and other processes.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Completed intake paperwork, fingerprints, and searches.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Booked new inmates into facility and processed inmates for release.
- Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Assisted in intake and release of inmates.
Education
High School Diploma - Business
Emmaus High School
Emmaus, PA06.1985
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Punctuality
- DOT regulations
Certification
CPR
Timeline
School Bus Driver
Active Learning Center
04.2024 - Current
Lunch Aide
Nutrition Group
11.2017 - Current
School Bus Driver
Student Transportation of America, STA
08.2014 - 03.2024
Mail Carrier
United States Postal Office
11.2006 - 04.2014
Correctional Officer
Lehigh County Prison
03.1986 - 06.2006
High School Diploma - Business
Emmaus High School