Scott Montgomery
Glenside
Summary
Dedicated Customer Service Associate with strong communication skills and attention to detail. Committed to enhancing the customer experience through effective problem-solving and teamwork.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Wawa
Horsham
08.2023 - Current
- Assisted customers with inquiries and provided product information.
- Handled customer complaints with empathy and professionalism.
- Maintained a clean and organized workspace to enhance customer experience.
- Collaborated with team members to ensure smooth daily operations.
- Educated customers on promotions and loyalty programs effectively.
Busser
LuLu Country Club
Glenside
03.2022 - 12.2022
- Cleared and set tables efficiently for dining guests.
- Assisted servers by delivering food and beverages promptly.
- Maintained cleanliness of dining area throughout service hours.
- Organized and restocked supplies to ensure smooth operations.
- Collaborated with kitchen staff to expedite food preparation processes.
- Responded quickly to guest requests for additional items or assistance.
Education
High School Diploma -
Upper Dublin High School
Fort Washington, PA06-2025
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Problem solving
- Time management
- Sales techniques
Timeline
Customer Service Associate
Wawa
08.2023 - Current
Busser
LuLu Country Club
03.2022 - 12.2022
High School Diploma -
Upper Dublin High School
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