SCOTT M. PANKO
Carlisle
Summary
I am a mid career transportation supervisor and manager with 22 years of LTL trucking and short trucking emphasis. I am expert level knowledgeable in driver and dockworker safety, billing, customer service, hiring, hazardous materials identification, placarding, and exposure response, conflict resolution, scheduling, load planning and route delivery planning, problem solving, and process analysis, process implementation, system integration, and union interaction. I am OSHA trained, and have a high proficiency with different systems and programs to include; AS400, Windows and Office Suite, TMW, Smith System, Oracle, and several different equipment and driver tracking programs. I am a strong team member with excellent communication processes. I have an exemplary attendance record and have never received a negative evaluation. I possess the wisdom and experience to be an invaluable asset to any organization. I am also a decorated veteran of the United States Army. I served from 1982-1989 and have an honorable discharge.
Overview
22
22
years of professional experience
Work History
Freight Operations Supervisor and Work Planner
XPO Logistics Freight Inc
Carlisle
09.2024 - 06.2025
- Freight supervisor responsible for planning all dock and yard movement activities.
- Worked closely with dock workers and yard jockeys. Inspected loaded trailers for proper loading.
- Tracked employee production through the use of handheld devices. Provided feedback and counseling to employees regarding their individual production based on KPI's.
- Inspected equipment such as forklifts, handheld devices, and tools used to load and unload trailers and reported defective equipment.
- Ordered supplies needed to properly block and brace trailers for damage free movement.
- Reported to the Operations Manager any KPI anomalies or disciplinary actions needed.
- Monitored attendance and reported to HR any attendance issues.
- Ensured all dock areas were kept clean and free of debris.
- Monitored all activities for possible safety infractions.
- Ensured all trailers were properly placared for trailers carrying hazardous materials.
Linehaul / City Dispatcher
New Penn Motor Express
Camp Hill
02.2020 - 07.2023
- Linehaul and PUD dispatcher
Operations / Transportation Manager
New England Motor Freight
Camp Hill
10.2015 - 02.2019
- Responsible for utilizing leadership, organization and communication skills, and extensive transportation and logistics knowledge to oversee and direct efficient and productive operations.
- Managed outbound night operations including ensuring all accounts were picked up and cross-docked for next day deliveries to Northeast terminals.
- Trained and led 4 supervisors, 45 truck drivers, 30 dock workers, 5 mechanics, 8 office staff, and dispatchers ensuring safety and OSHA compliance and that all trailers with hazardous materials were properly placarded.
- Serviced major accounts including Amazon, Starbucks, Goodyear, Pepsi, P&G, Ames, General Mills, and others. Maintained contact with customers daily to determine freight pick-up totals and resolve problem freight issues.
- Managed activities to ensure the timely dispatching of a large, unionized CDL, hazmat, and doubles certified driver force as well as ensured PUD (pick-up and delivery driver) force completed pick-ups in a timely manner.
- Recognized by management for anticipating problems and presenting effective solutions/recommendations, team collaboration and leadership, exceeding expectations, and consistently delivering outstanding results.
Field Operations Supervisor
New Penn Motor Express
Camp Hill
02.2003 - 10.2015
- Direct accountability for leveraging communication, problem solving, and leadership skills while working in the field to train supervisors and fill in for managers in 28 terminals in the Northeast.
- Hired drivers and dock workers and assimilated Terminal Manager, Dispatcher, City Planner, and Dock Supervisor positions to cover vacations.
- Monitored, tracked, and analyzed overall performance and operations to ensure adherence to the highest levels of productivity, efficiency, employee safety, work quality, cost effectiveness, and customer service/satisfaction.
- Prepared training material, PowerPoint presentations, and training videos from scratch for all supervisors and ensured availability of training material for dock supervision, customer freight pick-up, and driver dispatching.
- Generated summaries of all training and supervisor competencies for RVP's of each region. Continually looked for opportunities to provide additional support and assistance to team members, customers, and the business.
- Applied sound decision-making skills to maintain efficient day-to-day operations, resolve various issues and problems, and to overcome difficulties in order to improve the coordination of dock/transportation activities.
Education
Post-secondary education, no degree or certificate -
Virginia Commonwealth University
Skills
- LTL freight management
- Microsoft Office Suite
- Problem solving
- Leadership skills
- Interpersonal skills
- City dispatching from NE metro locations
- Mid-Atlantic to Northeast linehaul dispatching
- Dock supervision
- Develop employees
- Company management
- Communication skills
- Hazardous materials
- Conflict resolution
- Coaching
- Additional support and assistance
- Yard and trailer management
- Customer support
- Billing
- Operations Management
- Next Day Delivery
- Freight tracking
- Logistics
- OS&D
- Inventory control
References
- Paul Grobski, Project Manager, 16, (603) 566-8376, grobski@msn.com
- Gerald Lafferty, Terminal Manager, 17, (480) 980-9804, jlafferty55@yahoo.com
Military Service
Army, SGT E-5, HONORABLE DISCHARGE, 09/01/82, 09/01/89, Squad Leader
Timeline
Freight Operations Supervisor and Work Planner
XPO Logistics Freight Inc
09.2024 - 06.2025
Linehaul / City Dispatcher
New Penn Motor Express
02.2020 - 07.2023
Operations / Transportation Manager
New England Motor Freight
10.2015 - 02.2019
Field Operations Supervisor
New Penn Motor Express
02.2003 - 10.2015
Post-secondary education, no degree or certificate -
Virginia Commonwealth University