Scott Phelan
Pittsburgh
Summary
Outside Sales Representative skilled in relationship selling with a focus on accountability and customer retention. Adept at managing contractor inquiries, delivering tailored solutions, and collaborating with teams to enhance overall satisfaction across a diverse portfolio of accounts.
Overview
25
25
years of professional experience
Work History
Outside Sales Representative
Anixter/Wesco
PITTSBURGH
06.2017 - Current
- Managed a territory of accounts generating over $11 million in annual gross profit.
- 2024 President's Club recipient for highest margin growth over PY.
- Cultivated relationships and drove sales by identifying needs and delivering tailored solutions.
- Collaborated with inside sales team to enhance customer satisfaction, resulting in increased account growth rates.
Regional Account Executive
Anixter Fasteners
Pittsburgh
11.2007 - 06.2017
- Captured new customers through cold calling, qualifying leads, and follow-up, contributing to overall sales growth.
- Developed and retained accounts by cultivating relationships and identifying customer needs, resulting in increased customer loyalty.
- Managed over 50 customers, addressing inquiries and providing tailored solutions.
Inside Sales Representative
Anixter Fasteners
Pittsburgh
06.2004 - 11.2007
- Managed over 25 accounts, ensuring high levels of client satisfaction.
- Processed customer orders and generated accurate quotes, ensuring prompt responses to inquiries.
- Maintained ongoing communication with customers during sales cycles, enhancing service delivery.
Sales Representative
Wurth Service Supply
Cheswick
08.2001 - 06.2004
- Executed daily cold calls to expand customer base and strengthen outreach efforts.
- Processed customer orders and managed quote entries to ensure inventory accuracy and timely fulfillment.
- Negotiated with suppliers to secure competitive pricing that met market standards.
Education
Bachelor of Science - Marketing
Metropolitan State University
Saint Paul, MN, USASkills
- 25 years industrial sales experience
- Account management
- Cold calling
- Negotiation
- Upselling
- Relationship building
- Customer service excellence
- Organizational skills
Timeline
Outside Sales Representative
Anixter/Wesco
06.2017 - Current
Regional Account Executive
Anixter Fasteners
11.2007 - 06.2017
Inside Sales Representative
Anixter Fasteners
06.2004 - 11.2007
Sales Representative
Wurth Service Supply
08.2001 - 06.2004
Bachelor of Science - Marketing
Metropolitan State University