Scott Phillips
Allentown
Summary
Dynamic leader with extensive experience several Fortune 50 Companies as well as building two(2) Companies I owned and operated, excelling in business planning and personnel management. Proven track record of driving revenue growth and enhancing customer satisfaction through innovative marketing tactics. Recognized for achieving top sales performance and developing effective strategies that optimize operational efficiency.
Overview
42
42
years of professional experience
Work History
Owner/President
Scott Phillips Insurance Agency Inc
01.2005 - 01.2025
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Developed and implemented the transition of the Agency to a Multi-line Brokerage representing 23 major Insurance Companies.
District Sales Manager
Nationwide Insurance Company
01.2001 - 12.2004
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
- Surpassed business sales targets by devising, deploying, and optimizing [Type] sales strategies.
- Attained level of Top Manager in the Region based on exceeding Growth and Expansion goals
Business Consultant
Dunn & Bradstreet
09.1999 - 12.2000
- Developed complete business plans and operational strategies for new and existing business.
- Performed as consultant for startup business in areas of marketing, logistics, and training to various behavioral healthcare service professionals.
- Advised and consulted with Account Managers tasked with addressing the needs of multi-national accounts relating to Insurance and Financial services.
- Provided real-world solutions to assist the Account Managers industry expertise I learned in the field.
Owner/President Phillips Insurance Agency
Allstate Insurance Co
01.1994 - 08.1999
- Established foundational processes for business operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Operated as a start-up and grew to $2.8 million in Annual Premium having attain multiple National Honors within Allstate.
District/Regional/Home Office Sales Manager
Allstate Insurance Co
12.1987 - 12.1993
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Was awarded Top Sales Manager in the Country by Allstate.
Field Artillery Officer
United States Army
United States of America, Several
05.1983 - 12.1987
- Checked combat plans and assigned correct equipment.
- Oversaw Artillery weapons use and supervised combat training missions.
- Served as S-3 operations Officer for the first of its kind Urban Warfare Training Center at Ft. Knox Ky.
- Served as an Executive Officer and Company Commander of a 230 man combat arms unit.
- Attended and graduated top of my class the Field Officer course Ft. Sill Ok.
- Attended and successfully completed the Drill Sergeant Academy Training Course Ft. Knox Ky.
- Consistently rated as "Top Block" on all Officer Efficiency Ratings (OER's)
Education
Bachelor of Arts - Political Science And Government
Pennsylvania State University
University Park, PASkills
- Marketing tactics
- Social media control
- Business planning
- Profit and loss
- Personnel Management
- Logistics
Timeline
Owner/President
Scott Phillips Insurance Agency Inc
01.2005 - 01.2025
District Sales Manager
Nationwide Insurance Company
01.2001 - 12.2004
Business Consultant
Dunn & Bradstreet
09.1999 - 12.2000
Owner/President Phillips Insurance Agency
Allstate Insurance Co
01.1994 - 08.1999
District/Regional/Home Office Sales Manager
Allstate Insurance Co
12.1987 - 12.1993
Field Artillery Officer
United States Army
05.1983 - 12.1987
Bachelor of Arts - Political Science And Government
Pennsylvania State University