Scott Zimmerer
Altoona
Summary
Tactful business owner with background independently managing and running Bowling Pro shop with numerous brands and products. Adept at helping customers select perfect products for specific needs, handling inventory and supplies as well as keeping abreast with latest trends and products.
Having over 30 years in the Bowling Industry. My passion is drilling working with bowling balls. I have been on Pro shop staff member with Storm for many years.
Overview
8
8
years of professional experience
Work History
Owner
Self-employeed
08.2024 - Current
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
- Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
General Manager
Holiday Bowl Altoona
09.2016 - 07.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Bowling Management Degree - Business
Erie Community College
Buffalo, NY05.1995
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Worked in the Bowing Industry for over 30 years
Timeline
Owner
Self-employeed
08.2024 - Current
General Manager
Holiday Bowl Altoona
09.2016 - 07.2024
Bowling Management Degree - Business
Erie Community College
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