- Gym Workouts
- Music
- Photography
- I enjoy helping others and giving back to the community
- Playing Sports
Seamus McLaughlin
Allison Park
Summary
Upbeat and friendly, excelling in communication and problem-solving. Possesses solid understanding of customer service principles and proficiency in handling inquiries and resolving issues efficiently. Committed to creating positive customer experiences and fostering loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service Attendant
Kuhn's Quality Foods
07.2021 - 06.2024
- Enhanced customer satisfaction by consistently providing prompt and courteous service.
- Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
- Provided support during peak hours, contributing to smooth operations and minimal wait times for customers.
- Maintained comprehensive knowledge of product offerings, enabling accurate information provision to customers upon request.
- Exceeded performance goals regularly while maintaining a high level of professionalism under pressure from high call volumes or difficult interactions.
- Served as a mentor for new hires, providing guidance and support in their transition into the Customer Service Attendant role.
Education
Exercise Science
Slippery Rock University of Pennsylvania
Slippery Rock, PA05-2028
Skills
- Complaint handling
- Customer service
- Problem-solving
- Multitasking and organization
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Money handling
- Problem resolution
- Customer relations
- Task prioritization
- Staff training
Interests
Timeline
Customer Service Attendant
Kuhn's Quality Foods
07.2021 - 06.2024
Exercise Science
Slippery Rock University of Pennsylvania
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