Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Seamus McLaughlin

Allison Park

Summary

Upbeat and friendly, excelling in communication and problem-solving. Possesses solid understanding of customer service principles and proficiency in handling inquiries and resolving issues efficiently. Committed to creating positive customer experiences and fostering loyalty.

Overview

3
3
years of professional experience

Work History

Customer Service Attendant

Kuhn's Quality Foods
07.2021 - 06.2024
  • Enhanced customer satisfaction by consistently providing prompt and courteous service.
  • Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
  • Provided support during peak hours, contributing to smooth operations and minimal wait times for customers.
  • Maintained comprehensive knowledge of product offerings, enabling accurate information provision to customers upon request.
  • Exceeded performance goals regularly while maintaining a high level of professionalism under pressure from high call volumes or difficult interactions.
  • Served as a mentor for new hires, providing guidance and support in their transition into the Customer Service Attendant role.

Education

Exercise Science

Slippery Rock University of Pennsylvania
Slippery Rock, PA
05-2028

Skills

  • Complaint handling
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Active listening
  • Adaptability and flexibility
  • Verbal and written communication
  • Money handling
  • Problem resolution
  • Customer relations
  • Task prioritization
  • Staff training

Interests

  • Gym Workouts
  • Music
  • Photography
  • I enjoy helping others and giving back to the community
  • Playing Sports

Timeline

Customer Service Attendant

Kuhn's Quality Foods
07.2021 - 06.2024

Exercise Science

Slippery Rock University of Pennsylvania
Seamus McLaughlin