Sean Berrios
Chalfont
Summary
Dynamic Service Leader at Chipotle with a proven track record in conflict resolution and team management. Expertly enhanced staff productivity through targeted training and performance evaluations, while fostering a culture of mentorship. Committed to exceptional customer service, consistently building trust and satisfaction through effective communication and strategic planning.
Overview
3
3
years of professional experience
Work History
Service Leader
Chipotle
04.2022 - Current
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
- Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
- Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
- Established a high level of trust with clients by consistently delivering on commitments and maintaining open lines of communication.
- Enhanced staff productivity with regular training sessions and performance evaluations.
Education
High School Diploma -
Central Bucks South
1100 Folly Road Warrington06-2023
Skills
- Customer service
- Conflict resolution
- Team leadership
- Performance evaluation
- Customer relationship management
- Communication skills
- Mentoring junior staff
- Strategic planning
- Team management
- Task prioritization
- Complaint resolution
Timeline
Service Leader
Chipotle
04.2022 - Current
High School Diploma -
Central Bucks South
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