Dependable security candidate with hands‑on experience in asset protection, retail loss prevention, and caregiving for individuals with diverse behavioral needs. Skilled at observation and risk identification, de‑escalation and crisis management, access control, and accurate incident reporting. Strong customer‑service orientation, confidentiality, and teamwork from roles as a retail associate and paraprofessional. Ready to apply practical safety procedures, clear communication, and documented protocols to protect people and property.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
A&K Assisted Community Living Homes LLC
Exton, PA
03.2024 - Current
Provided individualized support to clients, enhancing their daily living skills and promoting independence.
Collaborated with multidisciplinary teams to develop and implement personalized care plans for residents.
Assisted clients in engaging with community resources, fostering social integration and participation.
Monitored client progress, documenting observations to ensure continuity of care and effective communication.
Implemented behavior management strategies, contributing to a positive living environment for all residents.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Monitored progress and documented patient health status changes to keep care team updated.
Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Established strong relationships with local community resources to connect clients with additional supports as needed.
Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
Paraprofessional
GHR Education
Norristown, PA
08.2025 - 06.2026
Supported instructional staff in implementing individualized education plans for diverse student needs.
Assisted in managing classroom activities and maintaining a conducive learning environment.
Facilitated small group instruction, enhancing student engagement and comprehension.
Collaborated with educators to assess student progress and adapt strategies accordingly.
Provided behavioral support, promoting positive social interactions among students.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Retail Sales Associate
Giant Food Stores
Flourtown, PA
08.2021 - 08.2023
Assisted customers with product selection and inquiries to enhance shopping experience.
Operated point-of-sale systems efficiently, ensuring accurate transactions and customer service.
Maintained organized merchandise displays to improve product visibility and accessibility.
Collaborated with team members to streamline inventory management processes.
Monitored stock levels and communicated replenishment needs to management for optimal inventory control.
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Answered questions about store policies and addressed customer concerns.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Assest Protection
Giant Food Stores
Flourtown, PA
08.2021 - 08.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Passionate about learning and committed to continual improvement.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Improved security posture through diligent documentation of security incidents and lessons learned.
Observed security systems and responded to security breaches quickly for prompt emergency support.
Documented safety and security incidents using preset guidelines and methods.
Assisted in development of system security protocols.
Improved facility security by conducting regular patrols around premises.