Sean McGowan
Pipersville
Summary
Dedicated Retail Sales Associate with expertise in customer service, inventory management, and point-of-sale operations. Committed to enhancing customer satisfaction and driving sales growth. Successfully achieved sales growth annually in every job position. Aspiring towards a career in the Geographic field, working with Geographic Information Systems.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Nissley Vineyards
Lahaska
07.2025 - 02.2026
- Educated customers on suitable wines, enhancing their purchase experience and increasing sales.
- Operated point-of-sale system for transactions and returns efficiently.
- Stocked shelves and displays regularly, ensuring product availability and visibility.
- Greeted customers and assisted in locating items, contributing to improved customer satisfaction and loyalty.
- Received and unloaded wine shipments, maintaining accurate inventory levels and product availability.
Retail Sales Associate
Bucks County House of Jerky
Lahaska
01.2023 - 02.2026
- Assisted customers with finding the right product for their needs.
- Maintained store cleanliness and organization, improving customer experience and satisfaction.
- Operated point-of-sale system for transactions and returns efficiently.
- Educated customers on jerky flavors and ingredients, increasing sales and customer engagement.
- Stocked shelves and displays regularly, ensuring product availability and visibility.
- Managed inventory counts and reported discrepancies to maintain accurate stock levels.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Performed all management responsibilities in owner's absence, including opening and closing.
- Worked collaboratively to achieve sales growth each year.
- Assisted in the process of determining price points for products and the acquisition of new products.
Retail Sales Associate
Inferno & Pickledilly Square
Lahaska
05.2021 - 01.2023
- Guided customers in selecting hot sauce and pickled products tailored to preferences and dietary needs.
- Managed point-of-sale system for efficient transactions and returns.
- Stocked shelves and displays regularly, ensuring product availability and visibility.
- Welcomed customers and provided assistance in locating requested items, enhancing overall customer satisfaction.
- Assisted in the process of determining price points and the acquisition of new products.
- Assisted with tasks for a successful new store opening, including setup and organization.
- Performed all management responsibilities in owner's absence, including opening and closing.
- Worked collaboratively to achieve sales growth annually.
- Handled the process of receiving and unloading product shipments.
Hotel Houseman
Golden Plough Inn
Lahaska
10.2019 - 05.2021
- Coordinated with housekeeping staff to achieve efficient room turnovers.
- Addressed guest requests for extra amenities or services to enhance guest satisfaction.
- Delivered clean linens to designated areas, supporting smooth laundry operations.
- Performed preventive maintenance tasks on equipment used throughout the hotel.
- Stripped beds, vacuumed floors and removed trash from all guest rooms daily.
Outdoor Maintenance Crew Member
Peddlers Village
Lahaska
05.2018 - 08.2019
- Maintained cleanliness of outdoor spaces, enhancing visitor experience at a popular shopping destination.
- Operated landscaping tools to enhance garden aesthetics and pathways.
- Assisted in seasonal plantings and flower arrangements throughout the village.
- Prepared outdoor spaces for various activities during events, ensuring successful setups and community engagement.
- Assisted in the installation of new landscape features such as trees, shrubs, turf grasses, and flower beds.
- Performed regular watering of plants and flowers to ensure adequate hydration.
- Operated heavy machinery, including backhoes, to effectively complete landscaping projects.
Wait Staff Member
The Manor at Yorktown
Jamison
04.2016 - 08.2017
- Provided exceptional customer service to enhance dining experiences.
- Delivered food and beverages promptly to guests at tables.
- Coordinated with kitchen staff to confirm order accuracy, enhancing guest satisfaction.
- Set up dining areas for meal service, ensuring a welcoming atmosphere for guests.
- Managed multiple tasks simultaneously, maintaining organization and efficiency during busy service periods.
Education
Bachelor of Science - Geography
South Dakota State University
Brookings, SD05.2027
High School Diploma -
Archbishop Wood High School
Warminster, PA05.2017
Skills
- Customer service
- Point-of-sale operations
- Visual merchandising
- Inventory management
- Quick adaptability
- Ability to work collaboratively with team members
- Effective communication
- Data analysis
- Geographic Information Systems
- Geoprocessing tools
- GIS software proficiency
Timeline
Retail Sales Associate
Nissley Vineyards
07.2025 - 02.2026
Retail Sales Associate
Bucks County House of Jerky
01.2023 - 02.2026
Retail Sales Associate
Inferno & Pickledilly Square
05.2021 - 01.2023
Hotel Houseman
Golden Plough Inn
10.2019 - 05.2021
Outdoor Maintenance Crew Member
Peddlers Village
05.2018 - 08.2019
Wait Staff Member
The Manor at Yorktown
04.2016 - 08.2017
Bachelor of Science - Geography
South Dakota State University
High School Diploma -
Archbishop Wood High School