SEAN PATTERSON
Hanover
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Conewago Valley School District
New Oxford, PA
12.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Followed lesson plans designed by absent teachers.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Enforced school and class rules to maintain order in classroom.
Realtor
Keller Williams Keystone Realty
Hanover, PA
06.2020 - Current
- Demonstrated strong negotiation skills to close real estate deals
- Exhibited excellent communication and interpersonal skills when interacting with clients
- Built long-term relationships with clients by providing exceptional customer service
- Guided and assisted buyers or sellers throughout entire transaction process
- Resolved issues and conflicts during purchase or sale of real estate property
- Assisted sellers in how to best promote their properties to attract advantageous offers
- Ensured accuracy of all paperwork related to closing a deal
- Performed comparative market analysis to estimate property value
- Responded promptly to customer inquiries regarding real estate services
- Prepared and guided clients through contracts, escrow paperwork, and deeds
- Collaborated with lenders, title companies, inspectors, attorneys throughout the process of selling a property
- Prepared contracts, deeds, leases, and other legal documents related to property sales
- Assisted buyers in finding suitable properties that fit their needs
- Performed administrative tasks such as scheduling appointments and preparing presentations
- Promoted sales through advertisements, open houses and listing services
Supervisor
JDCS Enterprise
Abbottstown, Pennsylvania
08.2012 - 05.2023
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
- Trained new employees on company policies, procedures and work ethics
- Delegated tasks to team members according to individual strengths
- Worked closely with upper management to develop strategies for improving operational efficiency within the department
- Oversaw the training of new employees on job responsibilities and expectations
- Ensured that safety protocols were followed at all times by all staff members
- Motivated employees to reach highest professional potential
- Communicated employee, customer and workplace needs to managers
- Resolved conflicts between team members and departments
- Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results
- Set performance goals for staff members and helped teams meet important deadlines
Education
Bachelor of Arts (B.A.) - Professional Studies, Coaching, Health Sciences
West Chester University
West Chester, PA05.2023
Skills
- Training and Development
- Key Performance Indicators (KPIs)
- Performance Tracking and Evaluations
- Policy Enforcement
- Project Management
- Supervising Employees
- Motivating Performers
- Resolving Complaints
- Complex Problem-Solving
- Performance Motivation
- Department Organization
- Staff Discipline
- Processes and Procedures
- Scheduling and Coordinating
- Guest Satisfaction
- Negotiation and Conflict Resolution
Certification
- Real Estate License
- Emergency Teaching Certificate
Awards
- Outstanding General Manager
- Hamburger University Gold Hat Award
- Hamburger University Dean's List
Timeline
Substitute Teacher
Conewago Valley School District
12.2023 - Current
Realtor
Keller Williams Keystone Realty
06.2020 - Current
Supervisor
JDCS Enterprise
08.2012 - 05.2023
Bachelor of Arts (B.A.) - Professional Studies, Coaching, Health Sciences
West Chester University