Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Sebastian Gray

Tunkhannock

Summary

Dynamic Forklift Operator with extensive experience at DHL Supply Chain, recognized for enhancing warehouse efficiency and safety. Proficient in OSHA compliance and material handling, I excel in teamwork and problem-solving, achieving a significant reduction in loading times while maintaining a clean and organized workspace. Committed to delivering exceptional results in fast-paced environments.

Experienced with operating forklifts in fast-paced environments, ensuring smooth material handling and efficient operations. Delivers consistent performance by maintaining equipment and adhering to safety guidelines. Knowledge of warehouse management and logistics coordination.

Logistics professional with hands-on experience in forklift operation, emphasizing precision and safety. Known for teamwork and reliability, adapting to shifting priorities. Skilled in inventory management and operating heavy machinery, bringing dependable and results-focused approach.

Professional operator with strong experience in material handling and warehouse operations. Skilled in safely maneuvering forklifts, managing inventory, and loading/unloading goods. Reliable team collaborator focused on achieving results and adapting to changing needs. Recognized for attention to safety protocols and effective communication skills.

Hardworking Forklift Operator with advanced mechanical aptitude and problem solving skills. Efficient and organized worker possessing strong work ethic and drive to exceed goals.

Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.

Overview

7
7
years of professional experience

Work History

Forklift Operator

DHL Supply Chain
03.2022 - 04.2025
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
  • Streamlined order processing by accurately updating inventory management software.
  • Increased operational flexibility by obtaining certifications for various types of forklifts.
  • Maintained clean and safe work environment, contributing to reduction in workplace accidents.
  • Optimized fuel usage and maintenance costs by operating forklifts in economical manner.
  • Facilitated prompt shipping, executing precise and timely order fulfillment.
  • Ensured timely movement of products to designated areas, leading to smoother warehouse operation.
  • Contributed to warehouse organization by efficiently utilizing storage spaces and aisles.
  • Facilitated collaborative work environment, readily assisting colleagues in heavy lifting tasks.
  • Increased storage efficiency with strategic pallet stacking and goods placement.
  • Streamlined order processing, organizing goods for easy access and quick dispatch.
  • Supported inventory accuracy, assisting in periodic stock counts and audits.
  • Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.
  • Streamlined inventory management by accurately logging movements of goods.
  • Collaborated with team members to complete large-scale projects efficiently and effectively.
  • Enhanced customer satisfaction by ensuring that goods were handled with care, minimizing returns due to damage.
  • Reduced instances of stock discrepancies, meticulously tracking goods received against purchase orders.
  • Improved team coordination, leading to faster loading and unloading times by effectively communicating with warehouse staff.
  • Supported continuous operation by performing minor maintenance on forklifts, preventing downtime.
  • Promoted culture of safety, conducting informal peer training on forklift operation safety standards.
  • Enhanced operational efficiency, regularly updating skills through company-provided training sessions.
  • Reduced product damage by adhering to strict handling and lifting protocols.
  • Achieved high levels of product security by following best practices in cargo handling.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Operated or tended automatic stacking, loading and packaging machines.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Weighed materials or products to record weight or other production data on tags or labels.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.

Customer Service Cashier

Arbys Resturant
01.2018 - 07.2019
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Answered product questions using knowledge of sales and store promotions.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Demonstrated versatility by cross-training in various departments throughout the store when required.
  • Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
  • Redeemed coupons to discount purchases.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Promoted store loyalty programs to customers to enhance engagement and repeat business.
  • Enhanced store security by identifying and reporting suspicious activities.
  • Upheld strict adherence to store policies and regulations, minimizing potential financial discrepancies.
  • Collaborated with team members to maintain smooth operations during peak hours.
  • Trained new cashiers, enhancing team efficiency and accuracy in transactions.
  • Facilitated seamless returns and exchanges, maintaining customer trust and loyalty.
  • Participated in regular inventory counts, ensuring accuracy in store stock levels.
  • Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
  • Implemented customer feedback system, leading to actionable insights for store improvement.
  • Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
  • Improved team morale and cooperation by participating actively in staff meetings and feedback sessions.
  • Monitored inventory at checkout, ensuring high-demand items were always in stock.
  • Enhanced customer experience by providing prompt and accurate transactions.
  • Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
  • Managed cash drawer and financial transactions to maintain accurate store accounts.
  • Contributed to achievement of sales targets through suggestive selling techniques.
  • Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
  • Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
  • Coordinated with stock team to ensure product availability at checkout area, optimizing customer's shopping experience.
  • Collaborated with team members to streamline checkout processes, reducing average customer wait time.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Education

All

Cocalico
Denver, PA
06.2021

Skills

  • Forklift operation
  • Forklift operator certification
  • Loading and unloading
  • Shipping and receiving
  • Team player
  • Warehouse operations
  • Warehouse safety
  • Material handling
  • Safety awareness
  • Teamwork and collaboration
  • General laborer
  • Order picking
  • Order picking and processing
  • Safe driver
  • Punctual and reliable
  • Palletizing
  • Materials handling
  • Problem-solving
  • Material packaging
  • Shipping and receiving expert
  • OSHA compliance
  • Heavy equipment operations
  • Storage and organization
  • Lift equipment operation
  • Heavy equipment operation
  • OSHA workplace safety
  • Materials movement
  • Workplace cleanliness
  • Product inspection
  • Inventory staging
  • Shipment processing
  • Inventory counts
  • Dock operations
  • Hand-eye coordination
  • Equipment operations
  • Materials transport
  • Inventory control
  • Equipment operation
  • Equipment inspections
  • Stock rotation
  • Warehouse management
  • Pallet construction
  • Warehouse management systems
  • Work Planning and Prioritization
  • Equipment maintenance
  • Assembly line experience
  • Stock management
  • Shipping documentation
  • Customer Service-oriented
  • Documentation
  • Production Assistance
  • Optimizing efficiency
  • Production reporting
  • Lifts up to number pounds
  • Production deadline management
  • Mentoring and coaching
  • Customer focused
  • Heavy lifting
  • Verbal and written communication
  • Issue troubleshooting
  • Product placement
  • Incident reporting
  • Freight counts
  • RFID readers
  • Quality control
  • Manual dexterity
  • Physically fit and agile
  • Product staging
  • Warehouse best practices
  • RFID systems
  • Certified forklift operator
  • Warehouse picking
  • OSHA training

Interests

Motorcycles

Cars

Gaming

Expanding my skills and knowledge

Adventures

Hiking

Driving

Timeline

Forklift Operator

DHL Supply Chain
03.2022 - 04.2025

Customer Service Cashier

Arbys Resturant
01.2018 - 07.2019

All

Cocalico

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Sebastian Gray