Sebrina Richards

My job description for this job involves engaging with subscribers, that pay for custom content. This entails responding to private messages, building relationships to build better understanding of what content the subscribers will want to buy. In order to this, I have to reply to messages promptly and upselling content to increase revenue.

• Developed visually appealing graphics for social media, resulting in higher engagement rates.
• Developed questionnaires and facilitated focus group discussions.
• Created and distributed surveys for data collection and analysis.
• Created customized marketing materials to increase product awareness.
• Produced high-quality video content that effectively increased viewership.

• Improved worksite efficiency by maintaining clean and organized work areas.
• Performed general housekeeping and cleaning tasks.
• Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
• Maintained high-quality workmanship through attention to detail and adherence to industry standards.
• Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
• Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
• Enhanced project timelines by collaborating effectively with team members on various tasks.
• Used variety of hand and power tools to complete tasks.
• Loaded and unloaded materials onto trucks and trailers.
• Cleaned and maintained tools, equipment and worksites.
• Loaded and unloaded materials and equipment onto and off construction sites.
• Moved and cleared debris from work sites to dispose of in designated areas.
• Followed instructions and safety protocols while operating machinery and equipment.
• Mixed and poured concrete for variety of projects.
• Helped with erecting scaffolding and ladders.
• Worked on sites, installing roofs and other exterior components.
• Helped with door and window installations.
• Installed drywall, siding and other structural components.
• Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
• Assisted in digging, trenching and backfilling trenches and foundations.
• Managed safe and efficient use of tools and equipment on construction sites.

• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Proved successful working within tight deadlines and a fast-paced environment.
• Answered customers' questions, recommended items, and recorded order information.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Checked guests' identification before serving alcoholic beverages.
• Increased sales significantly by upselling higher-end products to customers.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Remained calm and poised when dealing with difficult customers or during busy shifts.

• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Disassembled defective parts to make proper repairs.
• Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.

• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.
• Addressed customer inquiries to ensure satisfaction and foster positive service experience.
• Developed feedback system for customers to share their service experience, leading to actionable improvements.
• Investigated and resolved customer inquiries and complaints quickly.
• Delivered prompt service to prioritize customer needs.

• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
• Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Seated patrons based on guest preferences and seating availability.
• Provided patrons with estimated waiting times during peak service hours.
• Delivered pick-up and curbside orders to guests.
• Took initial drink orders and relayed information to wait or bar staff.
• Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
• Maintained balanced cash drawer with correct money values and accurate documentation.

This was my first job I had, at 15 years old. I wanted to save money for my first car. I was also helping my parents build our second house.

• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Used cash registers and credit card machines to cash out customers.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Processed orders and sent to kitchen employees for preparation.