Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Languages
Work Availability
Training
Languages
CustomerServiceRepresentative
Selena Ball

Selena Ball

Business Intelligence Professional
Houston,PA

Summary

Personable Business Intelligence professional of a successful 18 year career (3 years remote) within a large and fast-paced corporation. Excellent at providing employers with valuable and actionable data to drive profit growth. Practiced at filtering information to find and highlight vital metrics and revelatory findings. Creative solutions architect with real-time problem-solving flexibility.

Overview

18
18
years of professional experience
2
2
years of post-secondary education

Work History

Business Intelligence Analyst

Crown Castle
06.2017 - 05.2023
  • Developed intelligence-sharing dashboards, providing company-wide access to collected data.
  • Collected data from wide-ranging sources.
  • Created dashboards to monitor and track key performance indicators.
  • Updated and developed queries to extract and transform data from multiple sources.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Provided technical support for troubleshooting analytics and reporting issues.

Business Intelligence Developer

Crown Castle
01.2007 - 06.2017
  • Developed and implemented best practices in creating BI solutions.
  • Worked with key stakeholders to interpret business requirements and created insightful reports and interactive dashboards.
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
  • Acted as an admin for reporting software and participated in an on-call rotation to address any server or client related technical issues.

Data Analyst

Crown Castle
05.2005 - 01.2007
  • Participated in requirements meetings to understand business needs.
  • Utilized data visualization tools to effectively communicate business insights.
  • Developed customized reports, summarizing and presenting data in visually appealing format.

Education

Associate Degree In SpecializedTechnology - Computer Information Systems-Programming

South Hills School of Business And Technology
State College, PA
08.2002 - 06.2004

Skills

Soft Skills

Accomplishments

  • Led and successfully implemented a 6 month major software upgrade while being the newest member to the team and least familiar with the software.


Software

SQL

PowerBI

Smartsheet

WebFOCUS

Excel

Timeline

Business Intelligence Analyst

Crown Castle
06.2017 - 05.2023

Business Intelligence Developer

Crown Castle
01.2007 - 06.2017

Data Analyst

Crown Castle
05.2005 - 01.2007

Associate Degree In SpecializedTechnology - Computer Information Systems-Programming

South Hills School of Business And Technology
08.2002 - 06.2004

Languages

SQL

HTML

DAX

M Language

WebFOCUS

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Training

WebFOCUS - 

Advanced Security Administration

Security Administration

Server Administration 

Application Administration

Intermediate Reporting

Report Debugging and FOCWizards


Admin and Other Training – 

Intro to Python

Tomcat Performance Tuning

JavaScript Programming

SCRUM master training

Languages

SQL

HTML

DAX

M Language

WebFOCUS

Selena BallBusiness Intelligence Professional