Dynamic customer service professional with proven expertise at Raymour & Flanigan, excelling in complaint resolution and fostering customer relations. Recognized for exceeding performance metrics and enhancing customer satisfaction through active listening and critical thinking. Proficient in CRM software and data entry, delivering exceptional service and building lasting client rapport.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.