Summary
Overview
Work History
Education
Skills
Timeline
Generic

Selina Billa

Philadelphia

Summary

Highly compassionate hard working loves to work and assist people , I find that my experience throughout my years has and continues to educate and prepare me to reach my highest potential , whilst I continue to network and grow with each opportunity that has been given so graciously to me I enjoy my work and I am always seeking to increase my productivity and knowledge within different professions .

Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.

Highly Motivated and focused within Retail Experience, primarily focused on customer care and satisfaction as well as providing positive feedback and support to ensure company reaches its goals of providing a consistent and sustainable business experience.

Overview

8
8
years of professional experience
2017
2017
years of post-secondary education

Work History

Direct Care Worker

Patriot Home Care
Philadelphia
01.2024 - Current
  • Assisted clients with daily living activities and personal care needs.
  • Administered medications and monitored client health conditions regularly.
  • Developed and maintained positive relationships with clients and families.

Direct Care Worker

Sharing love Home care
Philadelphia
05.2023 - 01.2024
  • Assisted clients with daily living activities and personal care needs.
  • Administered medications and monitored client health conditions regularly.
  • Developed and maintained positive relationships with clients and families.

Assist with daily errands such as food shopping, meal preparation and purchase of all other general necessities such as hygiene products and cleaning supplies.

Direct Care Worker

Red lion Home Care
Philadelphia
01.2021 - 05.2023
  • Assisted clients with daily living activities and personal care needs.
  • Administered medications and monitored client health conditions regularly.
  • Developed and maintained positive relationships with clients and families.

Assistance with meal preparation to ensure client meets all necessary health requirements including dietary needs.

Customer Service Representative

Dollar General
Philadelphia
05.2020 - 10.2022
  • Assisted customers with inquiries and product selection.
  • Processed transactions accurately at the cash register.
  • Maintained cleanliness and organization of store displays.
  • Resolved customer complaints with empathy and professionalism.
  • Monitored inventory levels and reported discrepancies to management.
  • Handled returns and exchanges according to company policy.
  • Collaborated with team to restock merchandise efficiently.

Retail Sales Associate

Marshall Retail Group
Philadelphia
12.2018 - 03.2019
  • Assisted customers with product selection and answered inquiries.
  • Operated cash register and processed transactions efficiently.
  • Maintained store cleanliness and organized merchandise displays.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Provided exceptional service by addressing customer concerns promptly.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Demonstrated knowledge of store products and services.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Organized displays to attract customers and promote sales.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Created price tags and merchandise signs for new items.

Sales Associate

Stellar Partners
Philadelphia
01.2018 - 02.2019
  • Assisted customers with product selection and inquiries.
  • Maintained store organization and cleanliness throughout the sales floor.
  • Collaborated with team members to restock inventory efficiently.
  • Achieve increased efficiency in XXX% sales .

Education

Mastery Charter Thomas Campus
Philadelphia, Pennsylvania

Skills

  • Medication administration
  • Health monitoring
  • Personal care assistance
  • Locomotion Support
  • Meal preparation
  • Laundry
  • Housekeeping
  • Assistence with Bathing/Hygiene
  • Supervisor Experience
  • Inventory Control
  • Intricate problem solving solutions
  • Exceptional Customer service
  • Detail oriented
  • Team player
  • Independent worker

Timeline

Direct Care Worker

Patriot Home Care
01.2024 - Current

Direct Care Worker

Sharing love Home care
05.2023 - 01.2024

Direct Care Worker

Red lion Home Care
01.2021 - 05.2023

Customer Service Representative

Dollar General
05.2020 - 10.2022

Retail Sales Associate

Marshall Retail Group
12.2018 - 03.2019

Sales Associate

Stellar Partners
01.2018 - 02.2019

Mastery Charter Thomas Campus
Selina Billa