Seth Norcutt
Pittsburgh,PA
Summary
Driven professional with a proven track record at Commonwealth of Pennsylvania, excelling in customer service and problem-solving. Enhanced customer satisfaction and loyalty through exceptional service and efficient handling of financial transactions. Demonstrated teamwork and collaboration, contributing to a positive work environment and achieving significant improvements in customer engagement and store performance.
Overview
25
25
years of professional experience
Work History
Sales Associate
Commonwealth of Pennsylvania
06.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Golf Caddy
Oakmont Country Club
04.2000 - 06.2022
- Contributed to a positive club atmosphere by actively participating in caddy training programs, staff meetings, and social events.
- Enhanced golfer experience by providing accurate yardage information and club recommendations.
- Developed strong relationships with members through exceptional customer service.
- Ensured golfer safety by staying alert to potential hazards on the course, such as errant shots or changing weather conditions.
- Upheld high standards of etiquette through respectful behavior towards fellow caddies, staff members, golfers, and guests.
Education
Bachelors Of Science - Cyber Security
Southern New Hampshire University
Hooksett, NHCybersecurity
Penn West University
California, PASecurity Exam
CompTIA A+
09.2024
Specialization Certificate - Google Cybersecurity
Comp
Google Online08.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Commonwealth of Pennsylvania
06.2022 - Current
Golf Caddy
Oakmont Country Club
04.2000 - 06.2022
Cybersecurity
Penn West University
Security Exam
CompTIA A+
Specialization Certificate - Google Cybersecurity
Comp
Bachelors Of Science - Cyber Security
Southern New Hampshire University
Similar Profiles
ERIN PETROVICHERIN PETROVICH
Vocational Rehabilitation Counselor at Commonwealth of PennsylvaniaVocational Rehabilitation Counselor at Commonwealth of Pennsylvania
Swetha KanakavalliSwetha Kanakavalli
.NET Developer at Commonwealth of Pennsylvania.NET Developer at Commonwealth of Pennsylvania
Dare MortDare Mort
Income Maintenance Caseworker at Commonwealth Of PennsylvaniaIncome Maintenance Caseworker at Commonwealth Of Pennsylvania
Dylan JacksonDylan Jackson
Cook at Nova CafeCook at Nova Cafe
Jayden ShaferJayden Shafer
Whitehall Borough Post Acute at PACSWhitehall Borough Post Acute at PACS