Seth Spinnenweber
Washington,PA
Summary
Administrative professional with background in optimizing office functions and improving organizational efficiency. Known for reliable support and adaptability in dynamic environments. Brings strong organizational skills and attention to detail, fostering effective team collaboration and goal achievement.
Overview
7
7
years of professional experience
Work History
Administrative Systems Specialist
Washington & Jefferson College
11.2022 - Current
- Prioritized and acted on requests for assistance, special projects, and allocation of network & system resources
- Worked with secure data and assessed user access to secured or private files.
- Continually enforced security strategies to protect enterprise-wide resources.
- Provided supervisors with regular and detailed reports of progress on assigned tasks upon request.
- Created and managed faculty, staff, and student accounts.
- Deactivated and deleted faculty, staff, and student accounts.
- Assisted with Administrative Systems (Ellucian Colleague)
- Assisted with Unidata to SQL conversion
- Assisted with transition to CRM Advance
- Performed previous Helpdesk duties as assigned
Helpdesk Specialist
Washington & Jefferson College
07.2022 - 11.2022
- Provided support to Staff, Faculty, Students over the phone
- Assisted users with physical issues with college devices
- Provided tier 1 assistance with Internet, Account, and Web Service issues
- Assisted students with initial account setup
- Imaged and prepared new and old computers for Faculty and Staff
- Helped keep an up-to-date asset system of college equipment
- Managed classroom AV technology
Event worker and Office Assistant
Washington & Jefferson College
10.2018 - 10.2021
- Assisted with W&J homecoming, a three-day event for over 1,000 alumni, students, parents, and guests
- Provided tours and escorted alumni to various events on campus
- Assisted with mailings and cleansed spreadsheets
Education
Bachelor of Arts - Computing & Information Studies (CIS)
Washington & Jefferson College (W&J)
Washington, PA05.2022
Skills
- Customer Service
- Troubleshooting
- Active Directory
- Account Management
- Ellucian Colleague
- Power BI
- Team collaboration
- SQL
- Powershell
- Task prioritization
- Technical troubleshooting
- Adaptability and flexibility
Activities And Volunteerism
Event worker and Office Assistant, Office of Alumni Relations, W&J, 10/18, 10/21, Assisted with W&J homecoming, a three-day event for over 1,000 alumni, students, parents, and guests, Provided tours and escorted alumni to various events on campus, Assisted with mailings and cleansed spreadsheets
Timeline
Administrative Systems Specialist
Washington & Jefferson College
11.2022 - Current
Helpdesk Specialist
Washington & Jefferson College
07.2022 - 11.2022
Event worker and Office Assistant
Washington & Jefferson College
10.2018 - 10.2021
Bachelor of Arts - Computing & Information Studies (CIS)
Washington & Jefferson College (W&J)
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