SHAKEIRA KACALA
Drexel Hill
Summary
Dynamic Medtech and Resident Care Assistant with a proven track record at The Mansion at Rosemont, adept in computer skills and excellent communication. Expertise in leveraging attention to detail and problem-solving abilities to enhance patient care and team efficiency. Recognized for leadership and the ability to thrive under pressure, consistently advancing patient and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
DCIU
2025.02 - Current
- Supported classroom activities by preparing instructional materials and resources.
- Assisted lead teacher in managing student behavior and fostering a positive learning environment.
- Facilitated small group instruction, enhancing student comprehension and engagement.
- Collaborated with educators to implement individualized education plans for diverse learners.
Server
2022.02 - 2024.07
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Used good communication skills to reduce guest dissatisfaction.
- Memorized menu to help diners make informed meal choices.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
- Used focus and memorization skills to keep track of tables and remember orders.
Medtech
2023.01 - 2024.06
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Focused on learning new skills and staying updated with industry changes.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Assisted in providing patient care, including administering medications, treatments and performing diagnostic tests.
- Utilized critical thinking skills to assess patients' needs and develop individualized plans of care.
Resident Care Assistant
2023.01 - 2023.06
- Developed strong relationships with residents, families and staff members.
- Organized recreational activities for residents including games, music therapy, art projects.
- Conducted daily rounds of assigned units to assess the condition of each resident.
- Assisted with mobility tasks such as transferring from bed to wheelchair using proper body mechanics.
- Performed light housekeeping duties such as changing linens, washing dishes and tidying up living areas.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
Home Health Aide
2022.05 - 2022.11
- Assisted with activities of daily living including bathing, grooming, feeding, toileting and transferring of clients.
- Offered companionship and emotional support to clients while assisting with daily tasks.
- Prepared beds and changed linens, maximizing patient comfort.
- Transported patients to bathroom and provided incontinent care.
- Successfully managed multiple tasks simultaneously while providing quality service to all clients in a timely manner.
Merchandise Manager
2019.02 - 2021.03
- Executed store audits to evaluate product placement, signage accuracy, and stock availability.
- Managed the development of creative visual displays for products in stores.
- Maintained accurate records of all merchandise transactions, including purchases, returns, and transfers.
- Ensured timely replenishment of stock by monitoring inventory levels across stores.
- Managed the setup of seasonal promotions across retail outlets according to planograms.
- Identified business opportunities and risks by analyzing sales performance and gathering marketplace data.
Education
Medtech Certification - Nursing Candidate
Elite Medical Academy
Largo, Florida2024-07
Skills
- Computer Skills
- Calm Under Pressure
- Recordkeeping
- Attention to Detail
- Excellent Communication
- Problem Resolution
- Supervision and leadership
Certification
Medical Technician
Timeline
Teacher's Assistant
DCIU
2025.02 - Current
Medtech
2023.01 - 2024.06
Resident Care Assistant
2023.01 - 2023.06
Home Health Aide
2022.05 - 2022.11
Server
2022.02 - 2024.07
Merchandise Manager
2019.02 - 2021.03
Medtech Certification - Nursing Candidate
Elite Medical Academy