Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
18
18
years of professional experience
Work History
Clinical Services Associate/PSA
Penn Medicine, Philadelphia, PA
10.2019 - Current
Prepares patients prior to provider examination Obtains and records Vital signs, Time in/date, Medication profile, Allergies, Chief compliant Signature/initials where appropriate.
Maintains positive public relations image with peers, patients, and visitors by presenting a positive, helpful attitude, Utilizes ICD-9 code book and records codes according to diagnosis
Disassemble patient medical record after patient visit and inputs and post patient's consents into computer
Answers telephone calls, identifying self and clinic/practice with proper patient triage
Receives and documents telephone messages and gives to the appropriate person also scheduled colonoscopy and numerous GI procedures
Schedules appointments with accurate patient information, orders and report medical equipment, floor stock and dietary supplements on a daily/weekly basis.
Coordinated patient scheduling and managed appointment workflows to enhance operational efficiency.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Demonstrated strong organizational and time management skills while managing multiple projects.
Medical Assistant
Philadelphia Veterans Affairs via Onward Healthcare Staffing Philadelphia, PA
10.2010 - 08.2012
Answered and directed a high volume of calls
Signed in patients and assisted with intake process
Assisted physician with medical procedures and prepared examination rooms
Medical Assistant
Aria Health Philadelphia, PA
08.2010 - 03.2011
Answered and directed a high volume of calls
Signed in patients and assisted with intake process
Obtained vital signs, administered medications and electrocardiograms
Assisted physician with medical procedures and reviewed files and treatment plans
Prepared examination rooms and explained procedures to patients
Medical Assistant
Balmont Family Practice Philadelphia, PA
08.2007 - 04.2010
Answered and directed a high volume of calls
Signed in patients and assisted with intake process
Assisted physician with medical procedures
Prepared examination rooms for procedures
Education
Diploma - Medical Assistant
Thompson Career Institute
Philadelphia, PA
Skills
Telephone Etiquette
Electrocardiogram
Patient Centered
Creative Problem Solver
Cardiac Catheter Care
Phlebotomist
Team Player
Prior Authorization
Skilled in Pediatric Care
OBGYN
Assistant Injections
Verify Insurance Information
Friendly, positive attitude
Customer service
Problem-solving
Time management
Flexible and adaptable
Dependable and responsible
Excellent communication
Critical thinking
Computer skills
Calm under pressure
Verbal communication
Timeline
Clinical Services Associate/PSA
Penn Medicine, Philadelphia, PA
10.2019 - Current
Medical Assistant
Philadelphia Veterans Affairs via Onward Healthcare Staffing Philadelphia, PA