Shana Fountain
Philadelphia,Pa.
Summary
Proven leader and effective communicator, adapt at staff management and workplace safety, with a track record of enhancing operational efficiency at Bryn Mawr College. Skilled in cash handling and fostering team development, I excel in creating a supportive environment that boosts employee morale and customer satisfaction. As well as making sure the community has excellence and superior food quality everyday.
Overview
12
12
years of professional experience
Work History
Shift Supervisor
Bryn Mawr College
03.2013 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Supervised ongoing daily production phases.
- Placed orders to restock items before supplies ran out.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Home Health Aide
Taking Time to Care
10.2022 - 10.2024
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Followed nutritional plans to prepare optimal meals.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Education
Associate of Applied Science - Culinary Arts
The Restaurant School At Walnut Hill College
4207 Walnut St. Philadelphia, Pa. 19104Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Meal preparation
- Light housekeeping
- First aid and safety
Timeline
Home Health Aide
Taking Time to Care
10.2022 - 10.2024
Shift Supervisor
Bryn Mawr College
03.2013 - Current
Associate of Applied Science - Culinary Arts
The Restaurant School At Walnut Hill College
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