Shana Mathews
Newtown Square
Summary
Driven college freshman pursuing a degree in medicine at Thomas Jefferson University, with a strong foundation in healthcare principles and a passion for client care and wellness. Known for excellent communication, organizational skills, and a positive, service-oriented approach. Dedicated to applying academic knowledge and practical abilities in a professional setting, while supporting efficient operations and exceptional client experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administrative Assistant
Blissful Balance Medspa
Claymont, DE
01.2025 - Current
- Managed scheduling for client appointments to optimize workflow efficiency.
- Coordinated communication between clients and staff to enhance patient experience.
- Supported marketing efforts by creating promotional materials for services offered at the medspa.
- Processed patient information accurately using electronic health record systems to support data integrity.
Student Volunteer
Middletown Free Library
Media, PA
11.2025 - Current
- Assisted patrons with locating resources and navigating library systems
- Conducted inventory assessments to maintain accurate collection records
- Maintained tidy and organized environment to comply with cleanliness standards.
PA Disaster Preparedness Team Member
Jefferson University's American Red Cross Club
Philadelphia, PA
02.2026 - Current
- Collaborated with team to organize community outreach events.
- Developed strong cooperative relationships with volunteer team and managers.
- Contributed to a positive environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
No Degree - Pre-Medical Studies
Thomas Jefferson University
Philadelphia, PA05.2029
High School Diploma -
Archbishop John Carroll High School
Wayne, PA06.2025
Skills
- Customer service
- Teamwork and collaboration
- Attention to detail
- Data entry & Record keeping
Certification
BLS Certification, American Heart Association First Aid Certification, Stop the Bleed Certification, HIPAA Certification
Timeline
PA Disaster Preparedness Team Member
Jefferson University's American Red Cross Club
02.2026 - Current
Student Volunteer
Middletown Free Library
11.2025 - Current
Administrative Assistant
Blissful Balance Medspa
01.2025 - Current
No Degree - Pre-Medical Studies
Thomas Jefferson University
High School Diploma -
Archbishop John Carroll High School