Shanae Williams
Coplay
Summary
Accomplished leader with a proven track record at Geodis Logistics, enhancing team performance and order accuracy through effective problem-solving and attention to detail. Skilled in fostering teamwork and collaboration, I significantly improved productivity and team motivation. Expert in staff training and supervision, achieving notable success in meeting and exceeding operational goals.
Overview
8
8
years of professional experience
Work History
Team Leader
Geodis Logistics
01.2019 - 10.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
Picker Packer
Geodis Logistics
08.2018 - 10.2024
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
Examiner
DMV
06.2017 - 05.2019
- Participated in ongoing professional development opportunities to stay current on industry changes and maintain expertise in the field.
- Contributed positively to organizational reputation by consistently demonstrating professionalism, integrity, and expertise in the role of Examiner.
- Provided clear explanations of decisions made during examinations, enhancing transparency between applicants and organization.
- Monitored students during tests.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Contacted State Motor Vehicle Department to determine status of pending titles.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Assistant Manager
Shonneys
07.2016 - 02.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Diploma -
Antioch High School
Antioch, TN05.2010
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Staff training
- Team supervision
- Overseeing daily activities
Timeline
Team Leader
Geodis Logistics
01.2019 - 10.2024
Picker Packer
Geodis Logistics
08.2018 - 10.2024
Examiner
DMV
06.2017 - 05.2019
Assistant Manager
Shonneys
07.2016 - 02.2017
Diploma -
Antioch High School
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