Shane Doyle
Philadelphia
Summary
Detail-oriented and analytical Computer Science graduate with hands-on experience in data management, CRM systems, and customer service. Strong foundation in programming, operating systems, and technical writing. Adept at learning new technologies quickly and collaborating to deliver accurate, high-quality results.
Overview
8
8
years of professional experience
Work History
In-Store Associate
Acme Markets, Inc
01.2024 - Current
- Accurately fulfill 50+ online grocery orders per day, ensuring on-time delivery and customer satisfaction
- Coordinate with team members to maintain efficiency and resolve order issues quickly
Data Entry Clerk
Allied Experts
03.2018 - 01.2024
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Organized, sorted, and checked input data against original documents.
- Migrated thousands of customer files into Zoho CRM, improving accessibility and data accuracy
- Maintained data integrity while meeting tight deadlines and confidentiality requirements
Education
Bachelor of Science - Computer Science
Temple University
Philadelphia, PA06-2019
Skills
- Programming: JavaScript, Python, C/C
- Data Structures & Algorithms
- Operating Systems & Low-Level Programming
- CRM Systems (Zoho) & Database Management
- Technical Writing & Documentation
- Customer Service & Team Collaboration
- Microsoft Office Suite, Google Workspace
- Basic Japanese Language Skills
Languages
Japanese
Limited Working
Timeline
In-Store Associate
Acme Markets, Inc
01.2024 - Current
Data Entry Clerk
Allied Experts
03.2018 - 01.2024
Bachelor of Science - Computer Science
Temple University