- Gym Workouts
- Martial Arts
- Watching Movies and TV Shows
- Music
- Stand-up Paddleboarding (SUP)
- Volunteering
- Backpacking
- Outdoor Recreation
Shane Fraser
Sellersville,PA
Summary
Proven multitasker and team collaborator, I excelled at New Seasons New Britain by enhancing guest experiences and streamlining service operations. My background as a Flag Football Referee and Coaching Assistant at Unami Middle School showcases my strong work ethic and exceptional customer service skills, driving significant improvements in team performance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Server
NewSeasons New Britain
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
Flag Football Referee
Penn Athletics
03.2020 - Current
- Demonstrated professionalism in interactions with coaches, players, and spectators, upholding the reputation of the league.
- Promoted sportsmanship among players through consistent enforcement of conduct guidelines.
- Supported event organizers by providing timely scoresheets and other necessary documentation after each match''s conclusion.
- Ensured player safety by monitoring field conditions and addressing potential hazards before games began.
Coaching Assistant
Unami Middle School
08.2022 - 11.2022
- Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
- Promoted good sportsmanship with competing teams on- and off-field.
- Ensured timely communication with parents regarding player progress, upcoming events, and any concerns or issues that arose during the season.
- Developed and implemented training drills to improve team cohesiveness and performance.
Education
High School Diploma -
Kutztown University of Pennsylvania
Kutztown, PA05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Menu memorization
- Cleanliness standards
- Team collaboration
Accomplishments
- Achieved [Result] through effectively helping with [Task].
Interests
Timeline
Server
NewSeasons New Britain
03.2024 - Current
Coaching Assistant
Unami Middle School
08.2022 - 11.2022
Flag Football Referee
Penn Athletics
03.2020 - Current
High School Diploma -
Kutztown University of Pennsylvania
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