Dedicated behavioral health professional with a passion for supporting high-risk and vulnerable populations. Experienced in crisis intervention, rapid assessment, and trauma-informed care, with a proven ability to lead teams, make critical decisions under pressure, and coordinate resources effectively. Committed to fostering collaboration, outreach, and positive outcomes for individuals in need.
Overview
2
2
years of professional experience
Work History
Lead Crisis Clinician
Resolve Crisis Services (Firehouse Mobile Program)
Pittsburgh, PA
09.2025 - Current
Lead clinician for a city grant-funded mobile crisis expansion program operating in Pittsburgh’s Downtown, Northside, and Southside zones.
Supervise clinician decision-making during field responses, providing real-time consultation, case review, and clinical guidance.
Triage, prioritize, and dispatch crisis response, managing multiple mobile teams and assigning resources based on the acuity and complexity of each call.
Support program implementation and community integration, expanding partnerships with local service providers and increasing access to crisis intervention services
Represent the program in county coordination meetings, shelter coalitions, and cross-agency case conferences addressing complex behavioral health and homelessness cases
Crisis Clinician
Resolve Crisis Services (Firehouse Mobile Program)
Pittsburgh, PA
07.2024 - 09.2025
Responded to behavioral health crises through a rapid-response firehouse-based mobile outreach model serving high-need urban areas.
Conducted in-person crisis assessments, de-escalation, safety planning, and stabilization in community settings.
Provided crisis intervention and outreach services to individuals experiencing homelessness, collaborating with shelters and outreach programs.
Collaborated with street medicine, shelters, and social service providers to coordinate care for vulnerable populations.
Implemented community-based outreach at shelters and public locations to assess needs and connect individuals to behavioral health resources.
Equipped to support individuals experiencing overdose or acute crises with CPR and Narcan administration.
Education
Bachelor of Science - Psychology
Slippery Rock University
Slippery Rock, PA
05-2023
Skills
Suicide Risk Assessment & Safety Planning
Crisis De-escalation Techniques
Team Leadership & Clinical Oversight
Homelessness Outreach & Service Coordination
Program Implementation
Active Listening
Interpersonal Skills
Task Management
Telecommunication
Documentation
Languages
Spanish
Limited Working
Timeline
Lead Crisis Clinician
Resolve Crisis Services (Firehouse Mobile Program)
09.2025 - Current
Crisis Clinician
Resolve Crisis Services (Firehouse Mobile Program)