Shane Thompson
Centerville,PA
Summary
Experienced with strategic talent sourcing and recruitment process optimization. Utilizes data-driven approaches to attract top-tier talent and enhance employer branding. Track record of building strong relationships with stakeholders and ensuring seamless hiring experiences.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Talent Acquisition Manager
Gannon University
01.2023 - Current
- Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
- Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
- Evaluated and updated company recruitment policies to ensure alignment with industry best practices and compliance with applicable laws and regulations.
- Spearheaded diversity inclusion initiatives within the recruitment process by partnering with community organizations focused on underrepresented groups in the workforce.
- Reduced time-to-fill rates by utilizing advanced recruitment tools such as applicant tracking systems and social media platforms.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Enhanced the efficiency of talent acquisition processes by implementing data-driven strategies and streamlining workflows.
Human Resources Director
LECOM Health Millcreek Community Hospital
06.2021 - 03.2023
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Developed comprehensive employee training programs, resulting in a more skilled workforce.
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Created succession planning strategies to ensure leadership continuity and long-term success.
HR Manager
Snug Harbor Rehabilitation and Recovery
06.2019 - 06.2021
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Facilitated organizational change through effective communication and collaboration with senior management.
Hospice Chaplain
Lakeland Area Hospice
06.2019 - 06.2021
- Offered bereavement support to surviving loved ones following a patient''s passing, facilitating healing during a delicate time frame.
- Communicated with interdisciplinary healthcare team to obtain pertinent information regarding patient's condition, family dynamics, and health care teams' understanding of need for spiritual care.
- Resolved crisis and emotional issues through empathy, support, prayer and scripture.
- Visited and counseled patients, families, and staff concerning death and dying by providing direct spiritual care.
- Organized community outreach events aimed at raising awareness about hospice care and fostering connections with local religious organizations.
- Established trusting relationships with patients from diverse cultural backgrounds by demonstrating respect for their individual beliefs and traditions.
- Provided pastoral counseling to families coping with terminal illness, offering guidance and resources for navigating difficult decisions.
- Contributed to continuous improvement efforts at the hospice by providing feedback on patient care services and participating in quality assurance initiatives.
HR Support Specialist
Erie Insurance Group
03.2015 - 06.2019
- Developed effective training programs tailored to individual employee needs, boosting professional development opportunities.
- Compiled data for internal audits by maintaining organized records of employee information and performance metrics.
- Enhanced employee engagement by implementing new HR policies and organizing team-building events.
- Supported the talent acquisition process by maintaining an up-to-date applicant tracking system, resulting in streamlined candidate management.
- Enhanced overall organizational efficiency by assisting in creating an HR dashboard to track key performance indicators.
- Collaborated with management to design compensation packages that attracted top talent while remaining cost-effective for the company.
- Contributed to diversity initiatives by partnering with various community organizations to attract diverse talent pools for open positions.
- Managed the performance review process by coordinating schedules, providing guidance on goal-setting, and tracking progress throughout the year.
- Reduced turnover rates by conducting exit interviews to identify areas for improvement and implementing necessary changes.
- Handled sensitive personnel issues discreetly while ensuring adherence to legal requirements.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Supported employee relations initiatives by serving as a liaison between employees and management to address concerns quickly and effectively.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Collaborated with managers to identify and address employee relations issues.
Hospice Chaplain
AseraCare Hospice
11.2011 - 03.2015
- Offered bereavement support to surviving loved ones following a patient''s passing, facilitating healing during a delicate time frame.
- Communicated with interdisciplinary healthcare team to obtain pertinent information regarding patient's condition, family dynamics, and health care teams' understanding of need for spiritual care.
- Organized community outreach events aimed at raising awareness about hospice care and fostering connections with local religious organizations.
- Established trusting relationships with patients from diverse cultural backgrounds by demonstrating respect for their individual beliefs and traditions.
- Visited and counseled patients, families, and staff concerning death and dying by providing direct spiritual care.
- Counseled and provided care to patients with life-threatening illnesses to help families respond effectively to approaching death of loved one.
- Contributed to continuous improvement efforts at the hospice by providing feedback on patient care services and participating in quality assurance initiatives.
- Maintained accurate documentation of patient interactions, ensuring continuity of care across interdisciplinary team members.
- Facilitated referrals to variety of educational and support groups, individual counseling and crisis response resources for bereaved families.
- Served as a resource for staff members seeking guidance or support in relation to their own spiritual well-being, promoting self-care within the workplace.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for hospice patients.
- Conducted religious sacraments for sick patients and family members.
- Assisted in volunteer training programs focused on empathetic communication strategies when interacting with patients and families facing end-of-life situations.
Recruiter
VOLT
02.2008 - 01.2009
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
- Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
- Leveraged LinkedIn recruiter tool to broaden network connections and identify passive candidates.
- Conducted comprehensive reference checks to ensure the credibility of potential hires before extending offers.
Senior Recruiter and Payroll Coordinator
Express Personnel Services
03.2004 - 02.2008
- Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings.
- Maintained up-to-date knowledge of industry trends and labor market data to inform recruitment strategies accordingly.
- Conducted thorough candidate screenings, resulting in higher quality interviews and placements.
- Assisted hiring managers in creating accurate job descriptions that accurately reflected role requirements and attracted qualified applicants.
- Operated and maintained applicant tracking and candidate management systems.
- Provided exceptional support to candidates throughout the interview process, leading to positive feedback and increased offer acceptance rates.
- Actively participated in local job fairs to promote company brand among prospective employees while identifying potential talent matches for current vacancies.
- Implemented innovative recruiting techniques to attract top talent in a competitive market.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Administered employee benefits programs and assisted with open enrollment.
- Advocated for staff members, helping to identify and resolve conflicts.
Chaplain / Personnel Assistant
US ARMY
01.1995 - 01.1998
- Improved interfaith understanding through organizing workshops, lectures, and discussions on various faith traditions.
- Applied knowledge regarding crisis interventions to assist in emergency situations.
- Managed office and maintained records and files to offload administrative duties from chaplain.
- Supported military families during times of separation by providing resources, counseling, and emotional support tailored to their unique challenges.
- Ensured continuity of religious services during deployment periods by training lay leaders to conduct worship activities in the absence of ordained clergy.
- Promoted a positive environment through implementing conflict resolution strategies during difficult situations among staff and congregation members.
- Managed budgets effectively for chapel programs ensuring proper resource allocation across all activities.
- Streamlined administrative tasks by developing efficient systems for scheduling appointments and managing correspondence.
- Maintained compliance with safety regulations during religious events, ensuring the well-being of all attendees.
- Promoted a culture of respect and understanding within the chapel community by creating opportunities for open dialogue among members with diverse perspectives.
- Contributed to a more inclusive worship experience with the creation of materials suitable for people with disabilities or language barriers.
- Collaborated with other base agencies to provide comprehensive support services addressing emotional, spiritual, and practical needs of service members and their families.
Education
Bachelor of Arts - Business & Theology
Gannon University
Erie12-2024
Some College (No Degree) - Pastoral Theology
Lincoln Christian University
LincolnSkills
- Employee Relations
- Training
- Onboarding
- Strategic Planning
- Employee Investigations
- Compensation Analysis
- Dignity & Respect
- Corrective Action
- Employee Retention
- Excellent Training and Presentation Skills
Certification
- Certified DiSC Personality Assessment facilitator
- The 7 Pillars of Dignity & Respect facilitator
Timeline
Talent Acquisition Manager
Gannon University
01.2023 - Current
Human Resources Director
LECOM Health Millcreek Community Hospital
06.2021 - 03.2023
HR Manager
Snug Harbor Rehabilitation and Recovery
06.2019 - 06.2021
Hospice Chaplain
Lakeland Area Hospice
06.2019 - 06.2021
HR Support Specialist
Erie Insurance Group
03.2015 - 06.2019
Hospice Chaplain
AseraCare Hospice
11.2011 - 03.2015
Recruiter
VOLT
02.2008 - 01.2009
Senior Recruiter and Payroll Coordinator
Express Personnel Services
03.2004 - 02.2008
Chaplain / Personnel Assistant
US ARMY
01.1995 - 01.1998
Bachelor of Arts - Business & Theology
Gannon University
Some College (No Degree) - Pastoral Theology
Lincoln Christian University
Similar Profiles
Thomas CamilloThomas Camillo
Director of Undergraduate Admissions at Gannon UniversityDirector of Undergraduate Admissions at Gannon University
Jill AmentaJill Amenta
Assistant Director of Constituent Engagement at Gannon UniversityAssistant Director of Constituent Engagement at Gannon University
Stephen LandisStephen Landis
Systems Administrator II at Gannon UniversitySystems Administrator II at Gannon University