Shaneque Deas

Executed daily delivery of mail and packages to residential and business addresses.

• Sorted incoming mail to optimize route planning efficiency.
• Collected customs charges, postage due, and C.O.D. payments without delay.
• Organized incoming and outgoing mail to guarantee timely deliveries and pickups.
• Addressed customer complaints regarding postal service issues with precision.
• Cultivated professional relationships with customers and community members.

Executed secretarial and routine administration tasks to support healthcare operations.
Facilitated communication between patients and medical staff by providing essential support.
Processed patient and provider calls while managing additional administrative inquiries.
Drafted correspondence and completed various forms as required.
Conducted research to gather data for responses to inquiries, enhancing service quality.
Managed incoming mail, screening communications to prioritize urgent matters.
Coordinated scheduling activities for providers to improve service delivery.
Communicated effectively through phone and mail with patients, staff, and the public.

• Organized and maintained office files and documents for easy retrieval.
• Trained new administrative staff on office procedures and systems effectively.

• Assisted clients with daily living activities and personal care tasks to enhance quality of life.
• Monitored client health, reporting significant changes to healthcare professionals.
• Facilitated mobility for disabled individuals while ensuring safety standards were met.
• Administered medications in accordance with care plans and directives.
• Responded to emergency situations promptly, utilizing sound judgment techniques.
• Supervised administration of medications, personal hygiene, and other daily activities.
• Maintained accurate records of services provided to clients for accountability.