Compassionate professional with a strong focus on client advocacy, crisis intervention, and case management. Proven ability to coordinate resources and support clients in achieving personal goals.
Overview
5
5
years of professional experience
Work History
Team Lead
Barber Center
Erie, PA
08.2025 - 02.2026
Assist with personal care like bathing, dressing, meal preparation and household chores.
Providing transportation and accompanying individuals to appointments, recreational activities and social outings.
Administering medications, assisting with medical needs, and responding to emergencies.
Drug Counselor
Gaudenzia Crossroads
Erie, PA
04.2023 - 08.2023
Facilitated individual and group counseling sessions to support client recovery.
Assisted clients in developing personalized treatment plans based on unique needs.
Monitored client progress, documenting changes and providing feedback to the treatment team.
Educated clients on coping strategies and relapse prevention techniques.
Case Manager
Bethesda Lutheran Services
Erie, PA
06.2022 - 03.2023
Assessed client needs and developed individualized service plans to enhance care delivery.
Coordinated resources and services to support clients in achieving personal goals.
Monitored client progress, documenting outcomes to ensure compliance with care standards.
Facilitated communication between clients, families, and service providers to maintain alignment on care strategies.
Residential Technician
Stairways Behavioral Health
Erie, PA
06.2021 - 05.2022
Delivered individualized support to clients, facilitating engagement in therapeutic activities.
Collaborated with staff to maintain a safe and structured environment for residents.