Responsible for monitoring security operations, responding to incidents, supporting employee and visitor safety, and maintaining compliance with security protocols.
Benefits/Client Support Representative
Willis Towers Watson
01.2023 - 01.2025
Assisting clients with benefits-related inquiries, account management, and administrative support.
Staffing Support Representative
A-Line Staffing
01.2020 - 01.2023
Supporting recruitment, staffing operations, and client service functions in a fast-paced environment.
Guest Services Representative
Kennywood Park
01.2018 - 01.2020
Providing customer support, resolving guest concerns, and ensuring a positive visitor experience.
Education
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH
06.2026
Skills
Customer service
Active listening
Critical thinking
Data entry
Problem resolution
Relationship building
Employment History
Physical Security Representative — PNC Bank (2025–Present)
Benefits/Client Support Representative — Willis Towers Watson (2023–2025)
Staffing Support Representative — A-Line Staffing (2020–2023)
Guest Services Representative — Kennywood Park (2018–2020)
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