Overview
Work History
Education
Skills
Employment History
Timeline
Generic

Shania Edmunds

Pittsburgh

Overview

8
8
years of professional experience

Work History

Physical Security Representative

PNC Bank
01.2025 - Current
  • Responsible for monitoring security operations, responding to incidents, supporting employee and visitor safety, and maintaining compliance with security protocols.

Benefits/Client Support Representative

Willis Towers Watson
01.2023 - 01.2025
  • Assisting clients with benefits-related inquiries, account management, and administrative support.

Staffing Support Representative

A-Line Staffing
01.2020 - 01.2023
  • Supporting recruitment, staffing operations, and client service functions in a fast-paced environment.

Guest Services Representative

Kennywood Park
01.2018 - 01.2020
  • Providing customer support, resolving guest concerns, and ensuring a positive visitor experience.

Education

Bachelor of Science - Human Resources Management

Southern New Hampshire University
Hooksett, NH
06.2026

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Relationship building

Employment History

  • Physical Security Representative — PNC Bank (2025–Present)
  • Benefits/Client Support Representative — Willis Towers Watson (2023–2025)
  • Staffing Support Representative — A-Line Staffing (2020–2023)
  • Guest Services Representative — Kennywood Park (2018–2020)

Timeline

Physical Security Representative

PNC Bank
01.2025 - Current

Benefits/Client Support Representative

Willis Towers Watson
01.2023 - 01.2025

Staffing Support Representative

A-Line Staffing
01.2020 - 01.2023

Guest Services Representative

Kennywood Park
01.2018 - 01.2020

Bachelor of Science - Human Resources Management

Southern New Hampshire University
Shania Edmunds