Shanice Beckham
Student Affairs And Registrar Coordinator
Lansdowne,Pennsylvania
Summary
Strong communicator, with exceptional communication and problem-solving skills. Able to work effectively in a fast-paced, deadline-oriented environment with all levels of staff, management and leadership. Experience working in high-pressure situations while exercising solid decision making and good judgement.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
Work History
Student Affairs Coordinator
University of Pennsylvania
Philadelphia, Pennsylvania
10.2023 - Current
- Launched, planned, and executed the Acts of Kindness initiative, hosting three weekly student wellness pop-ups with snacks and networking opportunities throughout the academic year.
- Organized and managed all program-inclusive events to foster student engagement and community-building.
- Handled internal and external communications for the department, including email correspondence, a bi-weekly Student Life newsletter, social media management, and digital event promotions.
- Created and distributed surveys to collect, analyze, and organize data for department assessment and improvement
- Advised and supported student organizations, including the Leadership Collective and UPenn ABSW, providing guidance on leadership development and programming.
- Designed, ordered, and managed school-branded merchandise for promotional sales and community engagement.
- Planned and executed key institutional events, including new student orientation and commencement activities, ensuring seamless experiences for students and staff
Dispatcher Senior
University of Pennsylvania
Philadelphia, PA
10.2021 - 10.2023
- Operates multi-line telephone console system and radio equipment to accurately send and receive messages
- Accurately enter information into a Computer Aided Dispatch (CAD) System and assign and dispatch all requests for Police, Fire, Emergency Medical, Security, or other services
- Responsible for monitoring all access security systems, fire alarm systems, notification systems and Closed-Circuit Television (CCTV) monitoring equipment
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Ask questions to interpret, analyze the caller's situation as to resolve problems, provide information, dispatch emergency services, or refer the callers to other agencies
- Notification of serious incidents and pertinent information to various agencies located throughout the University of Pennsylvania as well as to outside local municipal, State and Federal agencies
Police Communications Dispatcher
Philadelphia Police Department
Philadelphia, PA
09.2013 - 10.2021
- Monitor police band radio frequencies and emergency alert systems
- Facilitate communication coordination between public safety agencies and their resources
- Provide all needed support and guidance via radio contact with units through completion of call
- Use extensive knowledge of the city and region to carry out day-to-day operations in accordance with all Police Department written directives, policies, procedures and guidelines
- Process requests for on-site officer assistance, such as license and vehicle verifications
- Attained PEMA (PA Emergency Management Agency) 9-1-1 certification
- Receive calls from the public, disseminated information and assigned public safety resources
- Operate complex telecommunications system, to handle an average of 100 calls per shift
Education
Bachelor of Applied Arts And Science - Leadership And Communication
University of Pennsylvania
Philadelphia, PA 08.2022 - 05.2027
High School Diploma -
Philadelphia High School For Girls
Philadelphia, PA 09.2003 - 06.2007
Skills
Student engagement
Student support
Organizational skills
Time management
Problem-solving abilities
Multitasking
Effective communication
Decision-making
Planning and coordination
Team collaboration
Timeline
Student Affairs Coordinator
University of Pennsylvania
10.2023 - Current
Bachelor of Applied Arts And Science - Leadership And Communication
University of Pennsylvania
08.2022 - 05.2027
Dispatcher Senior
University of Pennsylvania
10.2021 - 10.2023
Police Communications Dispatcher
Philadelphia Police Department
09.2013 - 10.2021
High School Diploma -
Philadelphia High School For Girls
09.2003 - 06.2007
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