Shanita Stockman
Chester,PA
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
16
16
years of professional experience
Work History
Lifeskill Team Leader
Positive Resolutions
08.2012 - Current
- Monitored staff performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised staff to confirm compliance with set procedures and quality requirements.
- Built strong relationships with staff through positive attitude and attentive response.
- Worked with staff to identify areas of improvement and devised solutions based on findings.
- Mentored and guided staff to foster proper completion of assigned duties.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism
Medical Records Abstractor
Attending Physician Statements
01.2008 - 10.2010
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
Education
Associate of Science - Human Services
Harcum College
Bryn Mawr, PA06.2022
Certificate of Completion - Medical Coding And Billing
All State Career School
Essington, PA06.2011
Certificate of Completion - Medical Assisting
Ultrasound Diagnostics
Springfield,MA09.2001
High School Diploma -
Chester High
Chester, PA06.1997
Skills
- Issue Resolution
- Staff Training
- Overseeing Daily Activities
- Continuous Improvement Strategies
- Lead Team Meetings
- Coaching and Mentoring
- Safe Work Practices
- Attention to Detail
Timeline
Lifeskill Team Leader
Positive Resolutions
08.2012 - Current
Medical Records Abstractor
Attending Physician Statements
01.2008 - 10.2010
Associate of Science - Human Services
Harcum College
Certificate of Completion - Medical Coding And Billing
All State Career School
Certificate of Completion - Medical Assisting
Ultrasound Diagnostics
High School Diploma -
Chester High
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