Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Shannen Thornton

Levittown

Summary

Dedicated Personal Care Assistant with a proven track record at Substitute Teacher Service, skilled in compassionate patient care and relationship building. CPR certified, I excel in fostering independence and dignity while implementing personalized care plans. My strong communication and problem-solving abilities ensure exceptional support and satisfaction for clients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Substitute Teacher Service
Fairless Hills, PA
10.2024 - Current
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Supported individuals with personal hygiene routines, ensuring comfort and respect.
  • Collaborated with healthcare professionals to develop personalized care plans.
  • Monitored client progress, documenting changes in health status accurately.
  • Implemented safety protocols to maintain a secure environment for clients.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Lead Sales Associate

Crumbl Cookies
Bensalem, PA
02.2023 - 06.2024
  • Led team in daily operations, ensuring high levels of customer satisfaction through exceptional service.
  • Trained new associates on product offerings and company procedures to enhance team performance.
  • Oversaw cash handling procedures, ensuring accuracy in transactions and adherence to policies.
  • Collaborated with management on scheduling and staff allocation for efficient workflow execution.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.

Online Grocery Pickup Associate

Walmart
Levittown, PA
02.2020 - 09.2022
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Supported individuals with personal hygiene routines, ensuring comfort and respect.
  • Collaborated with healthcare professionals to develop personalized care plans.
  • Monitored client progress, documenting changes in health status accurately.
  • Implemented safety protocols to maintain a secure environment for clients.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Education

High School Diploma -

Pennsbury High School
Fairless Hills, PA
06.2018

Skills

  • Compassionate patient care
  • CPR certified
  • Personal hygiene
  • Verbal and written communication skills
  • Problem-solving
  • Multitasking and organization
  • Dependable and responsible
  • Relationship building
  • Flexible schedule

Accomplishments

  • Achieved Result through effectively helping with Task.
  • Resolved product issue through consumer testing.

Certification

  • PCA - Personal Care Aide

Timeline

Personal Care Assistant

Substitute Teacher Service
10.2024 - Current

Lead Sales Associate

Crumbl Cookies
02.2023 - 06.2024

Online Grocery Pickup Associate

Walmart
02.2020 - 09.2022

High School Diploma -

Pennsbury High School
Shannen Thornton