SHANNON BHAGWANDEEN

• Driving high-impact corporate account management initiatives by leading cross-functional teams and managing key accounts valued at over USD (X).
• Delivered tailored solutions and exceptional service to multinational clients, significantly enhancing overall business performance and client satisfaction.
• Led the development of dynamic dashboards and detailed reports, improving client visibility into performance metrics and enabling data-driven decision-making.
• Facilitated strategic alignment between clients, management, and external partners, resulting in improved expectations and stronger business outcomes.
• Designed and implemented standardized processes that increased operational efficiency and streamlined client account management.
• Mentored junior account executives, fostering a positive work environment and encouraging professional growth.

• Led client relationship management initiatives, ensuring satisfaction and retention.
• Analyzed complex datasets to identify trends and opportunities for improving sales performance.
• Managed the CUNA family indemnity plan, ensuring compliance and client satisfaction.
• Prepared comprehensive market reviews to offer clients enhanced benefit options.
• Produced monthly production reports for senior management to inform strategic decisions.
• Utilized advanced Excel skills to track renewals and manage account executive schedules.

· Organized and streamlined data for executive-level projects enhancing operational efficiency.

· Supported the Vice President in a data organization project, ensuring accuracy and accessibility of information.

• Worked effectively in fast-paced environments.