Shannon Conley
Pittsburgh
Summary
Dynamic Admissions Coordinator at Recovery Centers of America with a proven track record in optimizing medical admissions processes and enhancing client relations. Skilled in data verification and maintaining accurate records, I foster collaboration across departments, ensuring timely decision-making and improved outcomes for clients. Adept at navigating insurance complexities while providing empathetic support.
Results-driven professional with substantial experience in admissions coordination. Proven ability to streamline application processes, enhance team collaboration, and adapt to dynamic environments. Known for strong organizational skills, attention to detail, and commitment to achieving goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Admissions Coordinator
Recovery Centers Of America
07.2024 - Current
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
- Managed admissions processes for incoming patients promptly collecting and processing necessary documents.
- Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
- Completed preliminary paperwork for incoming and outgoing patients.
Recovery Support Specialist
Recovery Centers of America
10.2023 - Current
- Contributed to program success by maintaining accurate documentation, tracking progress, and reporting outcomes.
- Fostered positive group dynamics within peer-led support sessions, creating an inclusive atmosphere that encouraged active participation from all members.
- Monitored client progress towards established goals while adjusting interventions as needed based on feedback received from interdisciplinary team members involved in care coordination efforts.
- Assisted clients in developing coping strategies for managing stressors related to substance use or mental health challenges.
- Provided crisis intervention services when necessary, ensuring client safety and connecting them with appropriate resources for further support.
- Developed therapeutic rapport with clients through empathetic listening and genuine interest in their experiences and perspectives.
Education
Medical Assistant - Medical Assistant
Duff's Business Institute
Pittsburgh, PA06-1995
Skills
- Strong organization
- Data verification
- Client relations
- Medical admissions processes
- Records maintenance
- Computer literacy
- Well-versed in insurance
Certification
- CPR/AED Certification
Timeline
Admissions Coordinator
Recovery Centers Of America
07.2024 - Current
Recovery Support Specialist
Recovery Centers of America
10.2023 - Current
Medical Assistant - Medical Assistant
Duff's Business Institute
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