Shannon Groff
Emmaus,PA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Also a thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
21
21
years of professional experience
Work History
Packaging Assistant
Samuel Adams Pennsylvania, SAPB
04.2023 - Current
- Adapted quickly to changing priorities while maintaining high levels of productivity under pressure.
- Increased production output with streamlined workflows and effective time management.
- Reduced waste during the packaging process by training team members on proper handling techniques.
- Reviewed existing packaging methods to identify areas for improvement, leading to increased operational performance.
- Participated in regular safety meetings, ensuring compliance with OSHA regulations within the workplace environment at all times.
- Ensured quality control by conducting thorough inspections of packaged products.
- Consistently met or exceeded daily production quotas through diligent attention to detail and strong work ethic.
- Maintained a clean and organized work environment to enhance productivity and safety standards.
- Assisted in troubleshooting equipment issues, minimizing downtime, and maximizing overall efficiency in the workplace.
- Proved successful working within tight deadlines and a fast-paced environment.
- Inspected items for defects and damage.
- Cleaned and maintained production area and equipment.
- Loaded and unloaded items from production line.
- Sorted and stacked finished items.
- Re-packaged damaged or incorrectly packaged items.
- Loaded items onto conveyor belts and pallets.
- Adjusted machine settings to accommodate different items and packaging materials.
Facebook Mentor
Commonwealth Charter Academy
10.2022 - 03.2024
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Assisted mentees in developing self-confidence and positive self-image.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
- Collaborated with fellow mentors to exchange best practices, ensuring continuous improvement of mentoring strategies.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Helped students develop organizational, time management and study skills.
Shift Supervisor
CVS
09.2004 - 11.2012
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Associate of Applied Science - Human Resources Management
Lehigh Carbon Community College
Schnecksville, PA06-2007
Skills
- Machine operation
- Deadline adherence
- Warehouse safety
- Forklift operation
- Willingness to learn
- Teamwork and collaboration
- Problem-solving
- Time management
- Work well under pressure
- Attention to detail
- Multitasking
- Excellent communication
Timeline
Packaging Assistant
Samuel Adams Pennsylvania, SAPB
04.2023 - Current
Facebook Mentor
Commonwealth Charter Academy
10.2022 - 03.2024
Shift Supervisor
CVS
09.2004 - 11.2012
Associate of Applied Science - Human Resources Management
Lehigh Carbon Community College
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