Shannon Hammond
Philadelphia
Summary
Hardworking and passionate professional with experience at Thomas Jefferson University Hospital as a lead registrar. Proven expertise in admissions and registrations, complemented by excellent communication and critical thinking skills. Adept at fostering teamwork and enhancing patient care, while maintaining HIPAA compliance. Known for adaptability in different environments and strong problem solving skills.
Overview
18
18
years of professional experience
Work History
Lead Registrar
Thomas Jefferson University Hospital
07.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Home Health Care Aide
Forever Yours Home Care Agency
02.2007 - 10.2021
- Improved patient well-being by providing compassionate and attentive personal care services.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
- Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
Care Manager
Northeast Treatment Centers
05.2017 - 06.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Assessed clients and developed plans to meet needs.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
Education
High School Diploma -
Charles Y. Audenried High School
Philadelphia, PA06-1996
Skills
- Admissions and registrations
- Teamwork
- Maintaining documents and records
- Excellent communication
- Multitasking Abilities
- Problem-solving abilities
- Critical thinking
- HIPAA compliance
- Team collaboration
- Active listening
Timeline
Lead Registrar
Thomas Jefferson University Hospital
07.2022 - Current
Care Manager
Northeast Treatment Centers
05.2017 - 06.2021
Home Health Care Aide
Forever Yours Home Care Agency
02.2007 - 10.2021
High School Diploma -
Charles Y. Audenried High School
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