Personable and organized with strong communication skills and proactive attitude. Familiar with office software and data entry. Capable of supporting office operations efficiently and effectively.
Overview
7
7
years of professional experience
Work History
Data Entry Clerk
Kintetsu World Express U.S.A
02.2024 - Current
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Verified accuracy of data entered into system to produce error-free reports.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Customer Service Representative
Midwest Veterinary Supply Inc.
05.2021 - 12.2023
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Sales Associate
Verizon
09.2018 - 05.2021
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Coding Temple
Skills
Data entry
Microsoft Excel
Microsoft Word
Critical thinking
Active listening
Sales orientation
Customer service
Timeline
Data Entry Clerk
Kintetsu World Express U.S.A
02.2024 - Current
Customer Service Representative
Midwest Veterinary Supply Inc.
05.2021 - 12.2023
Sales Associate
Verizon
09.2018 - 05.2021
Coding Temple
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