Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shannon Schmidt

Warminster

Summary

Experienced and compassionate nursing leader with over 20 years of progressive clinical and administrative experience, primarily in hospice. Proven success managing multi-state triage operations, supervising teams, and optimizing care delivery. Adept in conflict resolution, performance management, and interdisciplinary collaboration. Seeking to bring strong leadership, mentoring, and clinical skills to a Director of Nursing role.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Triage Manager

Caring Hospice
12.2005 - Current
  • Lead triage operations across 9 offices in 6 states, ensuring high standards of patient care and operational efficiency.
  • Supervise and mentor a team of triage nurses; conduct performance evaluations, implement disciplinary actions, and provide conflict resolution.
  • Design and manage monthly schedules and provide continuous training and support.
  • Simultaneously serve as part-time Case Manager, delivering hands-on care and support to patients and families.
  • Maintain flexible schedule, including overnight, weekend, and daytime hours as needed.

Hospice Nurse Case Manager

Life Choice Hospice
12.2004 - 12.2005
  • Managed comprehensive hospice care from referral through end-of-life, ensuring holistic and compassionate service delivery.
  • Assessed patient needs, coordinated with interdisciplinary teams, and developed individualized care plans.
  • Supervised CNAs and volunteer services, and conducted family support and education.

Registered Nurse

K-Force Staffing
09.2004 - 01.2005
  • Delivered nursing care in retirement and nursing home settings on a per diem basis.
  • Conducted assessments, administered medications, documented care, and communicated with interdisciplinary teams.

Education

Bachelor of Science - Nursing

University of Phoenix
01.2006

Associate of Arts - undefined

Bucks County Community College
01.2002

undefined

Gwynedd Mercy College
01.1999

High School Diploma - undefined

Saint Basil Academy
01.1997

Skills

  • Hospice
  • Multi-Site Nursing Operations
  • Staff Supervision & Development
  • Performance Management
  • Quality Assurance
  • Interdisciplinary Team Leadership

Certification

  • Registered Nurse, State of Pennsylvania (Active)
  • CPR Certified

Timeline

Triage Manager

Caring Hospice
12.2005 - Current

Hospice Nurse Case Manager

Life Choice Hospice
12.2004 - 12.2005

Registered Nurse

K-Force Staffing
09.2004 - 01.2005

Bachelor of Science - Nursing

University of Phoenix

Associate of Arts - undefined

Bucks County Community College

undefined

Gwynedd Mercy College

High School Diploma - undefined

Saint Basil Academy

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Shannon Schmidt